This CVS offers a generally positive shopping experience, with friendly and helpful staff who make checkouts quick and easy. Customers appreciate the easy access to products, many of which are less expensive online, and benefit from coupons that significantly reduce prices. The store staff, including employees like Cheikh, Amir, Rion, and Zaheer, often go above and beyond to assist with prescriptions and returns, creating a pleasant shopping environment. The store also emphasizes sustainability by offering eco-friendly products and promoting recycling. However, some reviews mention a decline in supplies, organization, and customer service during COVID, with reduced staff and difficulty finding items. Recently, there has been some improvement, with more employees on the floor. Overall, this CVS is a convenient location with helpful staff, good deals, and a focus on eco-friendliness, though it has faced challenges in maintaining the quality and service level seen before the pandemic.
The best customer service here shout to my guy! Shack
July 2026
especially on this hot humid day it was refreshing to go into your store on Henry Street in Brooklyn Heights for particular products, this time Birthday cards all Charlie Brown and Snoopy and find them, then do some impulse shopping and bring home some vitamins too.
June 2026
I have always had posituve experience with the pharmacy. When I call they always call back within the hour to answer questions and provide guidance. They are always helpful when I need to transfer percriptions to and from another cvs. Service at the counter is always positive.
