FedEx OnSite, a convenient drop-off and pickup location within Duane Reade stores, offers a smooth and easy process for customers. While the service and staff are generally great, some reviews mention issues with specific employees being disrespectful. However, the manager is reported to be very nice. Despite some complaints, the majority of customers find the location to be efficient, with courteous staff who try their best to accommodate customers, even when facing staffing challenges. The pharmacy in particular is praised for providing good service. Overall, FedEx OnSite provides a safe and efficient option for package drop-off and pickup, with a generally positive customer experience.
Workers aren’t helpful for the FedEx process. You’re better off just going to a FedEx office
July 2026
Daisy was amazing. She helped me to the fullest of her abilities and exceeded my expectations. I really want to say thank you so much for your help with this package and it was truly appreciated..
June 2025
Was able to drop off my package and received a text so I xan track it once it is in transit tomorrow
