Lexus of Brooklyn is known for its strong and committed sales staff, who have many years of experience in meeting customer needs. The dealership offers a wide inventory that customers can browse online, along with options to request more information, set up test drives, or inquire about financing. If a specific vehicle is not available, the CarFinder tool allows customers to fill out a form to be notified when matching vehicles arrive. Customers have praised the sales team, particularly Waqad Ahmad and Jason Chan, for their exceptional service. Waqad is noted for making the leasing process easy and stress-free, while Jason is recognized for his helpfulness throughout the shopping experience. Both sales consultants have been described as polite, respectful, and professional, contributing to a positive car buying experience. Wilson Rolan has also received accolades for his attention to detail and commitment to customer satisfaction over the years. Overall, Lexus of Brooklyn is recommended for anyone looking to purchase or lease a vehicle, thanks to its friendly staff and excellent customer service.
We had a great experience buying my first Lexus RX 350h from Brooklyn dealership. Mr Ahmed Wagad was fantastic, he made the entire process smooth and quick. He also called me multiple times to address any questions I had. I would definitely recommend him to all my friends and family.
August 2026
Really appreciate quick and fast experience. Yousef helped with an expedited service to get me back on the road quick. Recommend.
August 2026
Worked with Slava and his team, was a great experience. Very patient and prompt. Highly recommend.
