Lexus of Brooklyn is known for its strong and committed sales staff, who have many years of experience in meeting customer needs. The dealership offers a wide inventory that customers can browse online, along with options to request more information, set up test drives, or inquire about financing. If a specific vehicle is not available, the CarFinder tool allows customers to fill out a form to be notified when matching vehicles arrive. Customers have praised the sales team, particularly Waqad Ahmad and Jason Chan, for their exceptional service. Waqad is noted for making the leasing process easy and stress-free, while Jason is recognized for his helpfulness throughout the shopping experience. Both sales consultants have been described as polite, respectful, and professional, contributing to a positive car buying experience. Wilson Rolan has also received accolades for his attention to detail and commitment to customer satisfaction over the years. Overall, Lexus of Brooklyn is recommended for anyone looking to purchase or lease a vehicle, thanks to its friendly staff and excellent customer service.
Ray Pineiro at Lexus of Brooklyn was just brilliant to work with - kind, patient, and thorough; I will only buy my cars through him from now on! He should be recognized for his excellent work by the dealership and Lexus corporate.
December 2025
Lexus Of Brooklyn does it again with no disappointments! Recently upgraded from NX to RX with Mr. Felix Guralnik.....OUTSTANDING service! I am a repeat buyer and I wouldn't have it any other way. Felix Guralnik my first and ONLY Lexus car salesman.....the absolute BEST Lexus of Brooklyn can offer any customer!!!
December 2025
Great experience buying my Lexus! The seller - Slava was honest, professional, and very easy to work with. Everything went smoothly. Would definitely recommend!