Lowe's Home Improvement in Brooklyn, NY, is a go-to destination for all home improvement needs, offering a variety of gardening supplies, appliances, paint colors, and patio furniture. However, customers have reported concerns about their delivery service, particularly with same-day orders that may be mis-delivered. It is advised to track deliveries carefully and call early in the morning for better assistance, as evening customer service can be lacking. Some shoppers, including carpenters and handymen, prefer Lowe's for its convenience and easier parking compared to competitors, although they desire features like entering a job name at checkout, which is not currently available. Customer service experiences vary; while some employees are friendly and helpful, there are reports of staff shortages and inattentiveness, making it difficult to find assistance when needed. Additionally, the store has been noted for having issues like cart shortages and untrained staff, which detracts from the overall shopping experience. Despite these challenges, Lowe's has the potential to improve and become a top provider in the area.
