“This is not the Home Depot . You can't get every item here but most likely the items you need will be here . If you need a new washing machine hose they can hook you up if you need a piece of wire they have it if you have a leaky faucet they can help you . They have some items here that no one else has some of the things that the old time hardware stores had . If you need some tools they have it .”
“I second the words of many of the reviews already posted. I needed help purchasing paint and supplies for a small home improvement project. Not only were their paint prices lower than their competitors, but the woman and tall gentleman both took time to offer tips and advice for prepping the walls and applying paint.”
“I had an excellent experience with Nicole in the Paint Department at The Home Depot store #6158 in Mills Basin, Brooklyn. From the moment I approached the counter, she was attentive, knowledgeable, and genuinely eager to help.
Nicole took the time to answer all of my questions, offered helpful recommendations, and made sure I selected the right products for my project. Her professionalism and positive attitude truly stood out. She made what could have been an overwhelming process feel easy and stress-free.
Outstanding customer service like this deserves recognition. Thank you, Nicole, for going above and beyond! ?”
“Absolutely love this place. When I need tools, paint, or random supplies for a project, they always have what I need—and the staff actually knows what they’re talking about. It’s rare to find a store where you can ask a question and get real advice instead of just being pointed to an aisle. You can tell it’s run by someone who genuinely cares about quality and customer service.”
“The Home Depot on Cropsey Avenue is a vital resource for anyone tackling home improvements in South Brooklyn, offering a vast inventory that is consistently well-stocked across the lumber, hardware, and garden departments. Navigating such a large footprint can be a challenge, but the store layout is logical, and the mobile app is incredibly helpful for pinpointing the exact aisle and bay for specific items. During my recent visits, the staff in the tool rental and plumbing sections were particularly knowledgeable, providing practical advice that saved me a significant amount of time on a DIY repair. While the checkout lines can become quite congested during the weekend rush and parking in the main lot requires some patience, the Pro Desk and self-checkout kiosks help keep things moving as efficiently as possible. It remains a dependable, go-to destination for high-quality materials and professional-grade tools in the neighborhood.”
“I am truly so grateful for the wonderful and kind staff. I especially want to thank the manager, Resee, for helping us so much. She was very polite, patient, and helpful in finding the items we were looking for. God bless her and all the team members. I really love coming to this Home Depot. I highly recommend this location!”
“The lady Leticia, she has got goin on. Give her a fine raise, she left me with much more than just please and thank yous!
Xx Best trained management in Brooklym”
“Immediate assistance and excellent services when asking for a product, I was also assisted by the automated cashier having to have an arm brace and the attendant Ms. Carmen was very patient; she also reminded me to not forget to pay for my gift card by customer service. The immense selections and organization of Lowe’s products is definitely a thumbs up. Thank you!”
“Been coming here for years. It has its ups and downs. Sometimes impossible to find someone to help you but its conveniently located and generally well stocked. When you can get someone, they're helpful but much easier if you know what you need.
I also have things delivered from here. I had an experience today where the company they used totally messed up the delivery. It was sent somewhere else. I finally got Steve on the phone from Home Depot and got him to come here and redeliver it to me even though it wasn't his fault. Was very shocked and pleasantly surprised. I was about to never use Home Depot delivery again but Steve came through so BIG UPS to Steve. Glad there are still some responsible people out there.”
“I had a great experience at Lowe’s Home Improvement. The store was clean and well organized, and the staff was friendly and helpful. An associate took the time to help me find exactly what I needed and answered my questions clearly. Checkout was quick and easy. I would definitely shop here again for future home-improvement projects.”
“I had a great experience with this company, initially calling them to resolve an emergency issue, and then hiring them for a full renovation. Mr. Archat was professional, listened to my ideas and needs, and added his ideas to give me a beautifully finished job. Mr. Archat identified other issues during the demolition and was prompt in pointing them out and helping to provide ideas to resolve them. I would definitely work with them again.”