The UPS Store in Brooklyn offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated. Customers describe having great and outstanding experiences, noting the staff is always very friendly, helpful, patient, and kind. The employees are willing to go above and beyond to assist, demonstrating attention to detail and a willingness to help even in unusual situations. Some customers note that the store can be busy with many packages, which can feel overwhelming. A suggestion is made for clearer posted prices for ancillary items like tape to help keep the line moving. Overall, reviewers highlight exceptional service and highly recommend this location for its helpful and supportive staff.
The gentlemen behind the counter were both professional and friendly. They treated each of us like they knew us, and like our package was something they were sending to a family member, while they moved at a quick, yet respectful pace.
August 2026
Staff is so nice!!! Saw me looking through the retail section and noticed what I needed and just offered me something in replacement. My go to PO store!
July 2026
Really great customer service and follow up from S.S. and the team.
