The United States Postal Service (USPS) at 1865 Benson Ave is dedicated to providing secure, reliable, and affordable delivery of mail and packages to every residential and business address in the country. This branch is particularly noted for its excellent passport services, with staff members described as knowledgeable, patient, and helpful. Customers have praised employees like MS TAN and Ms. Weekes for their exceptional service and support throughout the passport application process. The location is recommended for walk-in passport services, but it is advised to arrive early, as getting an appointment can be difficult. Overall, this USPS branch has been recognized for its commitment to customer satisfaction, making it a valued resource for the community. Despite some negative feedback from others, many long-time customers appreciate the helpfulness of the staff and the efficiency of the services provided.
The people who work at this post office are very rude.costumer service is zero
March 2026
This branch has been a disgrace dating back to over 25 years ago.Extremely rude workers that feel brave talking through protective glass as they insult customers. A prime example of why the USPS is failing and should be privatized.
February 2026
The staff at this location refuse to accept more than three packages at the counter. Instead, they require customers to scan the packages themselves and leave them at the drop-off window. This has happened multiple times.
