The United States Postal Service (USPS) at 1865 Benson Ave is dedicated to providing secure, reliable, and affordable delivery of mail and packages to every residential and business address in the country. This branch is particularly noted for its excellent passport services, with staff members described as knowledgeable, patient, and helpful. Customers have praised employees like MS TAN and Ms. Weekes for their exceptional service and support throughout the passport application process. The location is recommended for walk-in passport services, but it is advised to arrive early, as getting an appointment can be difficult. Overall, this USPS branch has been recognized for its commitment to customer satisfaction, making it a valued resource for the community. Despite some negative feedback from others, many long-time customers appreciate the helpfulness of the staff and the efficiency of the services provided.
I would leave a negative review if I could , Go to Torres if you want to have a good experience visiting this office . She helped me right the way, other ladies who worked today was super rude and didn’t wanted to try to find my parcel. Thank you Torres! For the quick service !
August 2025
Closed on Saturdays, unlike other locations in Brooklyn
June 2025
I want to say only one This working there people is for customers, If you cannot help or provide services .Please CHANGE JOB ! Quickly as possibly. Particularly Spanish speaking lady ! She should’ve Rude Rewards of 2025 !!! Congratulations .
