The United States Postal Service (USPS) is a reliable and innovative organization that delivers mail and packages to over 157 million addresses nationwide. With over 30,000 retail locations, USPS is committed to providing secure, affordable, and efficient service to its customers. At the 8801 5th Ave location, customers have consistently positive experiences. The staff are described as helpful, polite, and hardworking, even when understaffed. The self-service kiosks are a convenient option when the post office is busy. One customer was particularly impressed by a young lady at the stamps/packaging window, who provided excellent customer service with her attentiveness, kindness, and professionalism. Another customer had a wonderful experience for a passport renewal, with a helpful employee assisting them through the process. Similarly, an employee named Michele was praised for her above-and-beyond service. Overall, this USPS location is well-regarded for its dedicated staff and their commitment to providing a positive customer experience.
Michelle, Thank you for being ever so helpful with our passport applications. You were so kind and accommodating!!
March 2026
This is the only post office I’ve ever had a good experience with! The employees are very kind, understanding and knowledgeable, especially Cissy, who was extremely helpful. Everytime I’ve gone to a USPS, I leave angry and annoyed. I’ve been to this location twice and both times I left with a smile!!
December 2025
I had a very pleasant experience doing my passports here . There was hardly any wait and the woman at window 5 was very knowledgeable and helpful. The first passport arrived in less than 2 weeks. Highly recommended !
