The U.S. Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. This USPS location at 1610 E 19th St is praised for its dedicated and professional staff who provide exceptional service. Customers report that even with long lines, the service moves quickly. The staff at the counters are described as polite, patient, and helpful, going above and beyond to assist each customer without rushing or showing frustration. One reviewer felt like they were dealing with a "trusted friend" rather than a typical post office experience. Several customers singled out specific employees, like Crystal and Lenny, for their kindness, efficiency, and willingness to go the extra mile to solve problems. One reviewer even joked that if the USPS had more employees like Crystal, other couriers would go out of business. The only suggestion for improvement is to update the interior and keep the space cleaner to create a nicer atmosphere. Overall, customers are very satisfied with this USPS location and the service they receive from the dedicated staff.
Today was a very pleasant service, a girl named Crystal was very professional, answered all the questions that interested me, I highly recommend her
February 2025
NOT ENOUGH WORKERS !!! If you want to wait in line for an hour -here is the place . Saving money on employee workforce at its worst . Peak time and one window open while 20 people in line.
August 2024
One of the best post offices I’ve been to. The staff here is always so kind and helpful.
