The United States Postal Service location at 1288 Coney Island Ave provides secure, reliable, and affordable mail and package delivery. It offers walk-in passport services. Reviews indicate the staff generally handle a difficult job with patience, respect, and professionalism, often working efficiently under tough conditions. Customers report good experiences with passport applications, noting the process can take under ten minutes with prepared paperwork, and praise staff for being helpful and polite. Package handling is also commended, with items, including live plants, arriving safely nationwide. Customer service is consistent in resolving delivery issues. However, the physical location is often described as a mess, with broken equipment, grime, and long lines. While most staff are praised, some customers note a need for more patience at the counter. Overall, the staff receives significant appreciation for their service despite the challenging work environment and lack of support.
One clerk. Slow as anything. Graffiti on the building. Broken sidewalk. NYC crumbling in progress.
September 2026
A bunch of uneducated people who can’t read an address label
August 2026
IM GOING TO FILE A POLICE REPORT! This post office has stolen my package and from reading other reviews it seems that this is a common occurrence in this post office. I’ll let the police investigate this place.