The United States Postal Service location at 1288 Coney Island Ave provides secure, reliable, and affordable mail and package delivery. It offers walk-in passport services. Reviews indicate the staff generally handle a difficult job with patience, respect, and professionalism, often working efficiently under tough conditions. Customers report good experiences with passport applications, noting the process can take under ten minutes with prepared paperwork, and praise staff for being helpful and polite. Package handling is also commended, with items, including live plants, arriving safely nationwide. Customer service is consistent in resolving delivery issues. However, the physical location is often described as a mess, with broken equipment, grime, and long lines. While most staff are praised, some customers note a need for more patience at the counter. Overall, the staff receives significant appreciation for their service despite the challenging work environment and lack of support.
DO NOT MAKE APPOINTMENT IN THIS LOCATION. THE GUY IS IN LUNCH MORE THEN 2 HOURS. WHATS THE POINT OF MAKING APPOINTMENT????? SOMEONE HAST TO TAKE ACTION RIGHT AWAY
August 2025
Terrible service. Workers 20 minutes joking outside. No any service. Noone on cashier. 15 people line waiting for service at 9.45.am
August 2025
Terrible staff, rude, slow, and lazy. They don’t care how long the line gets they will just refuse to do their jobs
