Verizon offers a strong customer service experience at their Brooklyn store, where staff members are dedicated to resolving issues and assisting customers. Many reviews highlight the amazing service provided by employees like the General Manager, who went above and beyond to help with phone activation problems. Customers have praised representatives such as Vlad and Marc, who effectively addressed frustrations that arose from previous experiences with phone support. Narine is noted for her professionalism and patience, making the process smooth for customers. Despite a busy environment, the team remains helpful and efficient, ensuring that issues like SIM card replacements are resolved quickly. Overall, Verizon is recognized for its knowledgeable staff and commitment to customer satisfaction.
Muhammad and Kamron were professional and great service to helping me get my new phone.
June 2025
Amazing staff..Loooovvve the General Manager Stephanie Correa ..she went above and beyond for me as a customer to make sure my new phone got activated with some issues ...Sat down with me and made sure I was taking care of...Thank you Ms.Correa.. Your amazing...
May 2025
They have very experienced workers. A worker named Andriy helped me a lot.
