Internet Service Providers in Brooklyn, NY
30 locations found near Brooklyn
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Internet Service Providers
Internet Service Providers
“I recently experienced exceptional customer service that I wanted to acknowledge. The support team was prompt, knowledgeable, and went above and beyond to resolve my issue. Their friendly and proactive approach made the entire process smooth and pleasant. I truly appreciate the outstanding service I received and wanted to express my gratitude. ☺️ Thank you love I will refer my friends, and family here.”
Internet Service Providers
“Yolanda is a wonderful manager she helped me alot understanding amazing service highly recommend if you guys need anything relevant to t mobile come out that location…??????”
Internet Service Providers
“We've met with Amit the assistant manager twice, the 1st time for information & the second time for opening account transferring from another company with 4 lines & adding 2 more lines and phones, we got a VIP customer service with detailed information on everything. Amit had a lot of information about all the questions I had. Definitely will come back again.”
Internet Service Providers
“The people here are so friendly! I had issues with my carrier before so I switched to tmobile. The people here helped me switch over everything smoothly. Highly recommend!”
Internet Service Providers
“Thank you for professional work to Jona and others, very nice to have Russian speakers who can explain everything.Great team, thanks to Jonah for her professionalism.”
Internet Service Providers
“Hands down to the best customer service rep, Maruf! Pleasant demeanor, extremely knowledgeable, very patient and super professional. So far the transition from AT&T to T-Mobile was nothing but the best service. Like previous, review from customer below (not pushy).T-Mobile positives:-unlimited calls/texts/internet-roaming data- free Netflix account- selling phones to upgrade to a better phone.(Even as low as iPhone 7)-great service-great discountThank you Maruf so much for helping me and my family out. I’ll only refer clientele to you! 10+ stars”
Internet Service Providers
“I was dealing with an issue with an account, went to a cpl of locations in the city - no one was able to help. I thought to t y this last location near my home. Luckily I was met by Melva W. She really took my issue to the heart and resolved my problem. I am so very grateful, she is the definition of going above and beyond for a customer. Thank you so much, Melva!”
Internet Service Providers
“I came here to make a new purchase and Matt was so patient & soft spoken. He made sure before I left I got the best deal that didn’t exceed my budget. Very kind & understanding person. Thank you for your kindness & EXCELLENT customer service skills !!!”
Internet Service Providers
“The person who helped me put the receipt in the bag and didn’t hand me the receipt to review. I found there was a subscription added on to the account which I never agreed. Watch out.”
Internet Service Providers
“Had a wonderful experience. Sales rep was friendly and very knowledgeable and made the shopping/buying experience very pleasant. When a glitch occurred, the manager stepped in and quickly got it resolved, always showing great concern for any inconvenience. If you want to get on the t-mobile network, go to this store. You will be very pleased!”
Internet Service Providers
“Shaun, a Spectrum representative at this specific store was very helpful, courteous and professional in providing hardcopy resources and thorough explanatory orientation on the details of a Spectrum account with the intention to assist my sister-in-law‘ improved access to more features and services on her spectrum account.The basis for our satisfaction with the service at this particular store is based on our prior experience at a Spectrum store near 145th St. and Broadway in Manhattanwhere the service is clearly unqacceptable and unsatisfactory.To conclude, my wife - an authorized user on this account – will return to this specific store when she needs more quality, up-to-date, information and services for my sister-in-law Spectrum account.”
Internet Service Providers
“Friendliest and efficient people. Im actually very surprised cause usually I don't get that kind of customer service that I left the store happy and fully satisfied with my purchase. Kudos to the team and the management. They did a one hell good job.”
Internet Service Providers
“Great service. Carl and Karim were both amazing. Very helpful and patient and extremely knowledgeable. They helped with our transfers and answered all of our questions.”
Internet Service Providers
“Had to purchase a phone for my daughter but the store in my neighborhood had an issue with their “10 min safe” that refused to open and release the phone. Decided to find a location close to my job, the store on Pitkin popped up.Called ahead to make sure they had the phone and Sam confirmed they did. Went straight there after work, parking was easy. Sam greeted when I walked in and we went straight to business. He made the transaction super easy and smooth. He offered options to add an extra account, phone accessories and a clear insight about what my bill would be.I took note of the fact that even when they were engaged with customers, as others walked in they were keen to greet them and express they’d be with them shortly. I was really proud of the way the entire team handled themselves and their customers. Shout out to Sam, Zacari and Ijana /Ljiana (sorry if I misspelled her name).Def will go out of my way to go back to this store for future transactions.”
Internet Service Providers
“Ashley is an exceptional employee, she is the best employee in here. Every day i come in i meet her with a smile always. She is so honest and trustworthy. I really appreciate the service she gives. Clearly alot of people feel this way because everyone asks for her. Ashley thank you for being caring and treating me so well as well as being knowledgeable!”
Internet Service Providers
“I was a bit wary of coming here because of the reviews. But I’m in Brooklyn visiting family and needed a temporary sim for my iphone. Was helped right away and got A+ service! Super helpful ?”
Internet Service Providers
“Samanta is amazing!! She’s so sweet, kind, outgoing and mad cool! She makes buying a new phone or upgrading a fun and exciting experience! I love her!! And we just so happen to have the same exact name, which is a first for both of us! I was so glad to meet her and hope to see her again one day!❤️❤️❤️”
Internet Service Providers
“ME/ MR MARTIN excellent job on your services and thanks for your help...5stars reviewRAM/Mr ABIUD what an excellemt manager, thank you for your services, clean store, smooth services, high quality”
Internet Service Providers
“Man oh man oh man. I came in to get my TFranklin examined and walked out with a router. That was not my intentions!!! Yesterday on January 4th I received topnotch customer service off the bat(Great sales people too if I might add), from any experience I've had with other phone companies/internet. Although when I came in it was slightly busy but I didn't wait long at I was noticed when I came in and when the lady( I believe she was the manger, forgot to ask for her name) was done with one customer she quickly came to me and asked how could I be helped. From There I was introduce to Robert, who is very knowledgable & helpful (which I later discovered is a Pokemon master). Answered all of my questions no problem convinced me to get a router and now here we are in the review section at 10am. Thanks for the great service really helped a brotha out I almost forgot we was in East New York.”
Internet Service Providers
“Great local store! I went into the store with a phone issue my wife was having, hot greeted by a sales person, Vince I believe his name was and he was awesome! A bit rough around the edges but super helpful and knowledgeable. Made a great recommendation which my wife ended up taking and also gave her a free watch. The rest of the staff was very helpful and nice, even answering some of my questions while the staff member got my products together. Overall quick and painless!!!”
Internet Service Providers
“I was there last week and was assisted by Patrick J! He was so nice and knowledgeable about all things T-mobile. He helped me get a new phone for myself and open a new line for my son, as well. Thank you for your time and patience, we need more retail associates like Patrick J, I love my new Z flip!”
Internet Service Providers
“My experience at this store # 523 was EXEPCIONAL. At the time I enter the store I was very well received by a Customer Service representative his name is JORGE BELLIARD he made eye contact with me, he took his time to checked and Fixed my cellphone. I would like SPECTRUM to recognize him for an OUTSTANDING customer service he definetely needs a SALARY INCREASE thank you again Jorge Happy Customer ☺.”
10:30AM - 8PM
436 Myrtle Ave, Brooklyn
Internet Service Providers
“OK, if you want to get a real deal and see precisely how your bill is going to be, ask for Daniel; he take the time to explain to you in detail everything you need to know. On top of that, great attitude! Keep up the good work, Daniel, excellent customer service skills.”
Internet Service Providers
“I want there to get a new WiFi modem. The service rep was so helpful and knowledgeable about the equipment. She told me about the new modem that works much better than the one I had. Gave me a step by step on how to setup the modem.”
Internet Service Providers
“We were helped by 2 different employees on separate days & for the same reason, to do a trade-in on 2 devices. First experience was terrible, it was a long wait and were almost told we could not do the trade. However, things changed, and we did.The first employee was young & he seemed to have taken too much. I asked another employee that was free if they can help us, but between them they decided to let us know he'd be 5 more minutes.more than 5 minutes later we got help and the process seemed to go well.it wasn't until I was attended by Karl, we realized how much the service was lacking the first time. Karl walked us through the whole process & demonstrated great customer service. Our trade was processed faster with him & as for the first 2, they have not gone through.I assume the process was done differently.ANYWAY, I highly recommend you go to Karl, he knows his stuff & is worth the wait! Which is also inevitable in this location!”
Internet Service Providers
“I came to the store with some complicated questions about internet and mobile service. I wish all specialists work like a spectrum representative Jeremy. He was very polite, extremely patient, very helpful, and knowledgeable. Communication with Jeremy was very simple, clear, and with a sense of humor. Jeremy answered ALL the questions and solved ALL the issues I had.Thank you very much, Jeremy! I will definitely recommend you're service to other people!”
Internet Service Providers
“I went in to switch from T-Mobile to Spectrum Mobile. There was problems with my old phone and service, Victoria took extra time and care to make sure the change went well. Excellent customer service all around. Would highly recommend”
Internet Service Providers
“Julissa was so professional and patient that she deserves five stars her attitude was so pleasant that if All workers was like her the world would be a much better place five stars for Julissa”
Internet Service Providers
“My first time to Tmobile Flatbush and 7th Ave in a minute.. All I can say is, I'm so glad I did !!!! Huge shout out to Will and the team Raymond, Jose and Dionicio!!! Will was non stopping in figuring out my phone issue. The team went far beyond to help me for almost an hour!!!! The dedication they showed truly proved their customer service and urgency to help. If you ever have an issue with your phone I would def suggest this team.”
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“We've been using Brooklyn Fiber for the past five years and it's been a great experience. Any issue we've ever had was handled expeditiously and without delay. I haven't found another provider this responsive and hands on. I highly recommend them to any business in the area.”