Walgreens Pharmacy is a mixed bag when it comes to customer experiences. While the pharmacists are often praised for going above and beyond to help customers, the overall operation of the store can be a source of frustration for some.
The pharmacy line is a common point of complaint, with reports of long wait times and disorganization. Some customers have experienced waits of up to 2 hours, only to have the call disconnected or find the pharmacy closed when they finally reach the front of the line. However, others have not experienced such lengthy delays, with the longest wait being around 40 minutes.
The store's overall product selection is described as decent, catering to the needs of the local neighborhood. Unfortunately, the customer base is sometimes characterized as "ghetto," with reports of frequent shoplifting incidents.
Despite these challenges, the Walgreens Pharmacy team is generally commended for their efforts. The pharmacists are said to have provided exceptional service, even going so far as to locate and transfer a needed medication from another location during a stressful time.
While the customer experience can vary, Walgreens Pharmacy seems to be a functional, if imperfect, option for the community it serves.
If there’s 0 stars I would do it. First they told me they don’t have the vaccine I booked for online, then they told me I have no insurance coverage (?!) it’s a mess. Avoid at all cost.
September 2026
They don't answer calls and they don't open on time. I've waited several hours to get a prescription filled. It's the worst pharmacy that I've ever used.
September 2026
Great way to build patience. Remember to say bye to your loved ones before going as you might die in the line
