Budget Car Rental
Car Rental
Hours:
4200 Genesee Street, Buffalo NY 14225
Hours
About Budget Car Rental
Budget Car Rental provides a typical rental experience with mixed feedback on efficiency and consistent praise for vehicle condition and transparent pricing. The pickup process can vary significantly. At the airport location, which is a short ride from the terminal, lines can be long and slow, sometimes taking nearly an hour, especially if systems or internet are down. However, staff from other desks often help to move the line, and using the Fast Break option allows customers to skip the line entirely for a very quick, under-ten-minute process. Staff assistance ranges from slow and uncertain to exceptionally helpful and patient, with employees going out of their way to find suitable vehicles. Customers frequently receive the exact model they booked, which are reliably clean, comfortable, and in excellent condition, including specific models like a Chrysler Pacifica hybrid. While there are occasional issues with not having the reserved car available, staff usually work to provide a suitable alternative. The return and drop-off process is consistently described as smooth, fast, and hassle-free. Overall, Budget is noted for reliable vehicles, satisfactory service, and clear, upfront pricing with no surprise charges, leading many customers to recommend them and continue using their services.
Most Recent Reviews
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September 2026
Busy, but they worked with me to make sure I got a car that fit my needs. 10/10 would absolutely rent here again. Everyone there was a pleasure to work with.
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September 2026
Budget worked out well. My only complaint is that the line to check in took a very long time. They could have used twice as many employees working the desk.
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April 2026
Easy and the process is absolutely great 👍
More Comments(328)
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