Car Rental near Cheektowaga, NY

30 locations found near Cheektowaga
View Map

“Very great service the agent that helped , Erik was very nice and resourceful when it came to what I needed at such short notice . Very kind as well . I highly recommend visiting this location for all rental needs”

4 Good150 Reviews

“Excellent service and highly recommend at Buf Airport. Last minute reservation and was quickly processed and into a car. Service representatives were kind and engaging. Thank you very much!”

2.7 Average177 Reviews

“Quite possibly the best car rental experience I’ve ever had, from start to finish. Virtually no wait at pickup or return. Totally seamless process with no pressure to add extra insurance, etc.Everyone we encountered was polite, laid-back, friendly, and competent. They seemed like they genuinely wanted us to have a good experience. And we did!Special shout-out to Eli, who helped us with our return. He went above and beyond to take care of us.Because of this first experience with National, I plan to use them for all future car rentals—even though I have Presidents Circle Status with Hertz.”

4 Good83 Reviews

“We had wonderful experience with Alamo and especially Nick who helped us with our rental car pick-up and drop-off at Buffalo Airport. We had used about 2 gallons of gas and were unable to fill-up tank back as were already late for catching our flight. We requested Nick to charge us for that but he waived it off gladly. Would recommend this place !!”

3.9 Good100 Reviews

“was searching around on my days off for an inspection due and oil change by the end of the month. Found this local business and the men were kind and helpful. Received fast great service as well. Great place to get work done ✅ and would recommend again ☺️Service: Oil change”

3.9 Good97 Reviews

“Thank you Redline for the amazing experience! I was able to rent the C8 Corvette for a wedding weekend and it was turning heads everywhere it went! Truly the best and only place to rent a unique vehicle here in WNY. Communication with the company was great as well as pickup and drop off.”

4.4 Superb25 Reviews

“The staff are extremely helpful and supportive of my individual needs as a customer and always was willing to work with me on ANY and EVERYTHING pertaining to my account. Sympathetic and compassionate to me every step of the way”

4 Good41 Reviews

“Dakota was amazing prompt service as the business was closing, very pleasant experience with Paul the shuttle driver as well.I will recommend them as well as return as a customer.”

4.1 Good32 Reviews

“Unfortunately, kia got stolen on labor day weekend ? Auto insurance provided a rental car from enterprise rental The gentleman at desk (sorry do not know the name ?) was very helpful, answered all my questions patiently provided the best service.”

3.9 Good36 Reviews

“I don't know why people are giving Enterprise Rent-A-Car one star,I never have a problem with them. Good customer skill, nice people. I will always go back there for my rental car.”

3.5 Good130 Reviews

“The guys at the Sheridan location were so friendly and helpful, the Mercedes was perfect and happy that it was an option! I will absolutely use this location again for my long distant travels!”

4 Good23 Reviews

“I rent between 12-24 cars per year.. and rent another 15 trucks from uhaul during the summer to tow my boat to the ramp (1 mile - so great deal)Almost all car rental places had challenges during the COVID era.. Car sanitizing, reduced inventory from labor challenges.. renting a car from any company including Enterprise was terrible..Now we are past that COVID era (in MHO), rental car demand is high and I want to see more people working behind the counter and I want to see everyone who is working, including the managers helping customers first before chatting about daily living with each other, or on cell phones. Of all the rental companies - Enterprise has done the best job of this.. I also want to see the over-sell / no cars left problem gone. I understand how over-sell is needed because of all the flakes and double bookers that cause problems. I think this is solved easily by advanced unrefundable deposits or payments and making sure those customers cars are not rented to someone else. Easy ! Those that dont pay until they get the car - too bad.. Its the double bookers and flakes causing this over-sell behavior - not the rental companies.. But Some companies have higher over-sell rates than others.. there should be constant monitoring - even at the customer level to know what the proper over-sell rates should be.. and when the over-sell situation happens, Enterprise is one of the best companies to give you another car - usually better upgrade - to make it right.. if you ask nicely - you may get it for free.. if you yell at them and tell them they owe you your car.. you may have to pay for the upgrade.. Human behavior is pretty consistent this way across all industries.. I ended up in a Audi last time I was in Buffalo on a over-sell / inventory situation.. There is also some adjustments I would like to see in the inventory when it gets late at night.. there are bad policies at this time that hurt the late arrivals.. The toll situation in some states is terrible. Rental cars are taking too much off the top for service charges.. worse that ticketmaster these days.. what would be good for the niargara tourists is to give them the free route.. if they have GPS - help them turn off tolls.. its only a 10 min ? difference in travel time ? I wish the states would allow a lane to two to pay at the toll and not make the license plate the billing point.. The states could also regulate rental companies on service charges.. Lots of people to blame here.. but every Buffalo employee should be trained on nontoll routes, paper maps with routes marked and GPS toll settings for apple and android.. (dont need to know blackberry)..My experience was good.. The lady was kind, I was kind.. and we had good communication with each other.. I got the Audi for free and I am sure being nice had something to do with that - but also powered employees and good policies helps too. Some rental car places handcuff their employees to make any decisions on their own.. Good companies understand good training and empowerment is the best way to helping the customers.. Enterprise has the best reputation for this.. I also like the meeting of me at the door and walking to the car.. it helps a lot.. not extra walking trying to find some number-letter combination (some parking lots are terrible for ordering) anyways.. recommend Enterprise unless the price just screams louder than the competitors customer service..”

3.7 Good30 Reviews

“I was helped with a rental this morning (post car accident) by a gentleman named Cameron. The entire process was fast, efficient, professional and thoroughly enjoyable. Cameron took the time to explain everything to me and I was completely comfortable when I drove away in the rental. Great customer service and a beautiful car. Well done Cameron & Enterprise, you made my day!”

3.4 Good91 Reviews

“Excellent customer service and install done today. Had my new Ford Expedition Get a left foot accelerator (right leg amputee). Frank was great at getting me the information I needed and Debbie was awesome and fast at getting the needed insurance approval. Definitely will be going here for all my vehicle modifications from here on out!”

4.8 Superb4 Reviews

“Avis has earned my trust as the Best Rental company to use at anytime. I am from Buffalo, NY. My brother had a stroke in 2021. I rented a car from Enterprise. Customer service said that I was all set in Greenville, NC. When I arrived at the airport Enterprise said that they couldn't rent to me!!! I waited for hours for a Representative from Enterprise to contact me, it never happened. My brother-in-law drove me to Avis, they were so courtesy and kind. They had me in a rental in minutes, that freed me up so all my energy could be directed at seeing my brother. Avis was a LIFE SAVER. NEVER WILL FORGET THEM AND HIGHLY RECOMMEND THEM TO MY FAMILY AND FRIENDS!!!AAA RATING WITH ME. My experience at Avis in Amherst, NY was quick, friendly, and felt like family. Do yourself a favor and drop by to pickup your next rental, you will not be disappointed!!!?”

3.3 Good78 Reviews

“I never use the same car rental agency for obvious reasons, but the level of customer service at this location may make me change my patterns. I rented a very large, yet totally nondescript vehicle with more than enough room for my special cargo. This vehicle was equipped with “weather tec” floor mats that really came in handy. I highly recommend”

3.3 Good16 Reviews

“The only place I will rent from the two women that work here are fantastic I love their customer service and couldn't ask for a better company to do business with”

3.2 Average46 Reviews

“What a wonderful branch, Very quick service with amazing customer service. The driver who picked me up was outstanding, I couldn’t believe the customer service of the whole staff including the driver”

3.2 Average9 Reviews

“My Favorite Car Rental. Low Key like me. Away from the Rush across the street. Convenient. Nice people work here. Not seeing the Corporate crap the other guys have.”

3.1 Average9 Reviews

“When we take our vehicles for service at Northtown they arrange our loaner car through this Hertz location. We had a couple of not so pleasant experiences with a previous employee there. We were happy to learn that employee is no longer at the Niagara Falls Blvd Hertz . Our 1st experience with Mohammad-( a new employee to this location) was wonderful. He was very nice, extremely accommodating & an ALL AROUND GOOD GUY!. We've dealt with Muhammad several times now through Northtown and Auto Collision & Glass. Each time he has gone ABOVE and BEYOND to make sure we have a great experience. He is a real assest to Hertz and a complete pleasure to deal with. What a difference he has made in our opinion of this Hertz location . We would recommend the Hertz on Niagara Falls Blvd in Amherst to anyone - because of Mohammad Rizek. He is the true meaning of excellent customer service!”

3 Average26 Reviews

“Jalen is so nice! He was so efficient and extremely knowledgeable about everything! The BEST experience I have ever had at a Hertz! He deserves a promotion!!!!!!!”

3 Average70 Reviews

“These guys are great love this location close to home I like the drop box make returning vehicles easy will rent again love they come and get u option wandering do yall ever get mini vans would love to get into one of those if possible Subaru was great on gas like the gentleman told me also suv was loaded with all the bells whistles”

2.9 Average27 Reviews

“Excellent customer service. There was a problem with our reservation and unfortunately no car was available, so they put us in at the next best time slot and said if anything comes up, we would be the first they call and after like 25 minutes, they sure called! Errol Evans was so great. He was kind, knowledgeable and so easy to talk to. Would recommend him to anyone!”

2.8 Average36 Reviews

“I often need to rent vehicles from this location and have yet to be let down. They have a wide variety of vehicles onsite. Tuesday, was there picking up a vehicle for work travel and was able to witness the outstanding customer service provided in a very high stress interaction. The associate politely educated and humored the customer although from what I witnessed, the customer was wrong. I could appreciate the associate keeping his cool and adhering to company policy without being rude or condescending.”

2.8 Average47 Reviews

“I often need to rent vehicles from this location and have yet to be let down. They have a wide variety of vehicles onsite. Tuesday, was there picking up a vehicle for work travel and was able to witness the outstanding customer service provided in a very high stress interaction. The associate politely educated and humored the customer although from what I witnessed, the customer was wrong. I could appreciate the associate keeping his cool and adhering to company policy without being rude or condescending.”

2.5 Average31 Reviews

“Met a nice lady named Deja she help me out to complete my rental.She was straight to the point, Gave me options on vehicles that fit my budget. Car she help me select was great never drove a chevy malibu very low to get in and she told me this. Vehicle nice and clean. smelled nice. she also said great on gas. I will come here to rent again if i am eber in town. .......Made a reservation online and when I got there nothing what the agent on the phone was correct NOTHING”

2.7 Average68 Reviews

“This company has many great drivers. I didn't say good, These people are up on the morning rain or shine. Dealing with the traffic and the people as well as the weather for those of you who want your parents picked up like a drive through burger fine safety is first”

2.4 Poor30 Reviews

“People were very polite and informative. Got there and van was ready for pick up with a full tank of gas. Highly recommend. Picked here because only place in town that had econo van.”

2.6 Average61 Reviews

“This place was very nice. The got me into a vehicle fast with no questions. I felt honored being a customer. Thanks Hertz for your support and serviceDr. Ravenell”

2.6 Average114 Reviews