“MD was a big help working at the after hours desk. Im a president circle member of preferred on Avis and he went above and beyond to make sure I was happy with the rental.”
“I’ll admit I was a bit hesitant to book here after reading some of the negative feedback, but my experience could not have been more different.
I booked a Standard Elite SUV online, paid upfront, and used Fastbreak. When I arrived at the Buffalo airport, I skipped the main counter and went straight downstairs to the rental booth. The woman working the booth was absolutely awesome—incredibly friendly, efficient, and welcoming.
They didn't have a Standard Elite SUV available on the lot, so she upgraded me on the spot to a Full-Size Premium SUV—a brand-new Chevy Suburban. The vehicle was pristine and extremely clean inside and out.
From start to finish, the entire process was seamless. I am so glad I chose Budget for this trip!”
“I needed a car due to being in a car accident. The location on Genesee and Cheektowaga not at the airport was absolutely amazing. The first rental that I had was not working for me. I called and was able to trade out the vehicle. The man who helped me was absolutely amazing and kind. Unfortunately I was not able to get his name. He made sure everything was taken care of and was absolutely amazing. I am very grateful for being able to have given a reliable car that worked. Even with the concerns with the first vehicle they were able to find a day that worked and trade me into the vehicle that I felt more comfortable with driving.
They made it easy and quick to get me into a vehicle.
Thank you!”