CarMax in Amherst, NY, offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find what they want in one place. The car shopping experience is designed to be hassle-free, with no haggling or pressure. Customers have reported pleasant buying experiences, noting that the staff is friendly and works to resolve any issues that arise. Many appreciate that sales staff do not work on commission, contributing to a more relaxed environment. For those looking to sell their cars, CarMax makes the process simple, providing online quotes and quick in-store finalization. Customers have expressed satisfaction with the pricing and the overall cleanliness and professionalism of the location. While some reviews mentioned minor issues, such as the quality of vehicle prep, the majority of customers would recommend CarMax for both buying and selling cars. Overall, CarMax stands out for its easy, friendly process and commitment to customer satisfaction.
Very helpful, answered all my questions and saved me a lot of time and trouble
June 2026
It was ok the car is nice, I did notice it has a lot of scratches and alot a paint that was chipped on the car that was not noted in the description, also when I put the seats down it was extremely dirty underneath the detailing was horrible
June 2026
They were super friendly and went above and beyond to get us in a vehicle we wanted best car buying experience we ever had.
