Gerber Collision & Glass in Buffalo, NY, is a top choice for collision repair, recognized as an I-CAR Gold Class facility, ensuring high-quality service. Customers frequently praise the excellent customer service provided by the staff, particularly highlighting the front desk clerk for her remarkable assistance and regular updates throughout the repair process. Many reviews emphasize the outstanding work done on vehicles, restoring them to like-new condition and exceeding expectations. While most experiences are positive, one customer mentioned finding some glass pieces left in their car after service. Despite this, the overall feedback is overwhelmingly favorable, with clients expressing gratitude for the team's dedication and willingness to go above and beyond for customer satisfaction. Those in need of auto body repair are encouraged to visit Gerber Collision & Glass, as many reviewers plan to return and recommend the service to friends and family. With a National Lifetime Guarantee backing their work, customers can trust in the quality and reliability of their services.
Very good collusion shop. Always call to keep you updated on your vehicle.
September 2023
Front desk worker was so incredibly nice! They repaired my car in 2 weeks and made it look good as new!
April 2023
I want thank Gerber for doing a great job on my vehicle.. And customer service are fantastic people they go above and beyond to make sure there customers are satisfied with the work they put into fixing your vehicle.. Anyone looking for Collision work on there car this is the place to go no need to look else wear... Thank... read full comment