Cricket Wireless Authorized Retailer provides a variety of cell phone plans that fit different lifestyles, offering unlimited talk, text, and data access without annual contracts. Customers appreciate the knowledgeable and helpful staff who go above and beyond to ensure a great experience. Many reviews highlight staff members who assist with selecting new phones, transferring information, and solving problems that other support channels could not. The team is described as respectful, patient, and generous, creating a welcoming atmosphere that keeps customers coming back. With positive experiences reported at the Buffalo location, this store comes highly recommended by satisfied customers.
They give very good service very helpful and make sure you're very well taken care of...
March 2025
I was helped today by Valerie and Jerry. They are excellent customer service agents and are so knowledgeable that I know I could not have set up my new phone and recovered my accounts without them! I have been a loyal Cricket fan for years. Their customer service is always excellent! This is why!
November 2023
Awesome service. Jerry and Maria really are knowledgeable and got me set up with my phone in minutes. The phone I brought in wasn't compatible anymore so Jerry hooked me up with a new phone with 5G service. I've been using the phone for a week and no problems at all. Enjoy the cigars Jerry ??. Thank you.
