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“They gave me the best deal ever when I switched from Cricket to Boost Mobile and got a brand new iPhone 15 with a case and screen protector! Come here for all your phone needs!”
“Went to metro yesterday to switch my service from tmobile to metro and it was such a pleasant experience. The employee working was so helpful and made in super easy to switch. Explained everything in a way that was very understandable. I thought it was gonna take forever but he got me all switched in under a half hour. Highly recommended going here cause not only is the service great but the price of the plan was incredibly cheaper than my plan with tmobile that I had for 15 years. 10/10 would recommend to all of my family and friends. Thankyou for everything!”
“My experience was exceptional due to the great work of Jamal. He was a delight to work with and very helpful to me. Jamal was energetic and energetic in the way he made sure everything was done to perfection. His always upbeat and cheerful attitude is a great attribute of his and I think this is what made the whole experience perfect. It is very rare to find such a person who not only does her/his job well but also takes pride in it. Due to Jamal, it is as if I have been given a 5, star experience and he is a great value to the team.”
“I came in today got my iPhone 11 for my daughter it worked good the workers were quick and fast and very helpful they gave me a free protection screen on it very good people business was a pleasure ??”
“Ryan was awesome!!! *At Amherst and Grant Tops plaza*
He took the time to patiently help me till the issues was completed. He was very knowledgeable with my phone and what I needed. Very happy with my experience.”
“Great service! Was a breeze getting set up for a new phone. Was one guy working and was fast and efficient i believe his name was Adrian. Sorry if it's not correct name but tha is alot!”
“Had the hdmi port on my PS5 repaired here. The damage to the hdmi ended up being worse than we thought, and took and extra day and effort to repair. He still only charged me the original price that was quoted when I brought it in. He could’ve added on to the price but he didn’t. I dropped my ps5 off on Friday evening and it was ready Monday morning. If you need an electronic repair, this is you guy!”
“I needed help with my Sims card it was not working in my phone from setting up on line on Oct 16 2024 and Kamel did an amazing job went far beyond helping me so I was able to make calls and text as I'm disabled and can't be with out a phone he deserves a raise I can't thank him enough for all his efforts this Seneca location is awesome”
“After 20 years of being an AT&T customer, and having never needed to set foot into an AT&T store to take care of anything I needed until today, I was ready to leave AT&T for another company. Juan at the Elmwood store in Buffalo is THE ONLY reason I am still an AT&T customer right now. Thank you SO MUCH for all of your help, knowledge, and patience today. You are the fourth person I talked to via chat, phone, or in person over the last two days who works for AT&T, and the only person who I felt really cared about my problem and wanted to help me solve it. You are a lifesaver. I hope you get Employee of the Year and a well deserved raise and promotion.”
“Reviews are Not my thing BUT I had to come spread Love to Omar at this location. Although issues with my phone line are still ongoing Omar went Above and Beyond the call of duty, directly from the kindness in his heart. He deserves a raise.”
“Nora was excellent and gave such great customer service. My first time at this location and we will be coming back. Our experience was great! Thanks again Nora ♥️”
“Great customer service! The representative made a genuine effort to help and tried every possible solution. I really appreciated the dedication and professionalism. I’ll definitely come back.”
“Talked with Ryan on 7-29
Excellent customers service and very knowledgeable. Took the time to help me till the issue was completed 100%. I left happy my phone was fixed. Ryan is the guy to talk we with.”
10AM - 10PM
282 Amherst St, Buffalo
Mobile Phones
“Great costumes services I got an upgrade from a iPhone SE to a iphone 16e for 250$ that was a 600$ phone. I have to phone lines and I also upgraded my daughter’s iPhone SE to a 16e just for 80$ more. The employees were so nice and very understanding and gave me so many deals on both iPhones, Screen protectors and cases for the phones. This is my new favorite place to go to when I need a phone or help with my phone if anything would happen to my phones. Everyone was so nice and helpful. Very clean inside and has so many things you can buy besides phones.”
11AM - 8PM
827 Broadway, Buffalo
Mobile Phones
“The customer service here is unmatched! He dealt with my broken iPhone immediately and was extremely nice to me. I can say with absolute certainty that you will feel comfortable at this store!”
“Got great deals, workers were awesome and very pleasant ! ! ! Best costumer service I've experienced yet 🥰 Mohammed rocks !!!!!! He's the best !!!!!!”
“BEST STORE BY FAR I personally drive past atleast 10 metro locations just to get to this one the energy is always on point & my guy Darnell always looks out dudes a beast multitasking constantly the guy moves like a squid give that man a raise !!! 10/10 experience everytime highly recommend this location to any and all”
“This is the best store in town , they make the best sandwich’s in town , they have the best phones in town , they have the best employees in town , everything is the best”
“Excellent customer service, walk in and walk out, the young lady working today was super helpful and answered all my concerns in a professional and timely manner, definitely recommend this location for your Metro needs and concerns❣️Would give them +10⭐️’s but only allowed up to 5??♀️ Very pleased and will be continuing to come to this location”
“Great service and friendly staff! Very attentive and meticulous when handling my devices. I brought my phones here to get fixed and they took care of me so well I’ve brought everything ever since! The owner was quick yet precise, I have never had a screen protector look so seamless! Definitely worth the visit. I’d give em 10 stars if I could!”
“Thank you again K!! He made switching my service over to a new line & adding extra phones so smooth. Very knowledgeable and informative. He made the whole process so quick & easy. I will definitely be back to upgrade my phone very soon. Customer service workers like him make you enjoy spending your money and make the whole process worth it!!”
“Moe is the best guy there , I don't see him frequent, but he is the guy anyone can look for , I have experience with metro is way beyond,love their service and help”
“I have to commend Amanda. Truly the most empathetic, efficient and supportive retail associate I have ever encountered and I worked in the business for 23 years.
My daughter was having a catastrophic iPhone issue where Apple had to rebuild her phone. With my daughter being on her grandmother’s account, not knowing the pin we had to really get creative and think out of the box to get it resolved in a timely manner. Amanda was outstanding! Truly cannot say enough. Thank you!”
“Omg!!! Thanks to Q for helping me with my phone and returning my pictures to my cellphone!! I have all my baby pictures now and I'm so elated!! Very professional and is very trustworthy!!!! Go to Metro!!”
“Arrived on time, respected property, above and beyond installation expectations. Found and replaced broken “ ground issue”. Finished on time, and perfect job clean up. Couldn’t be happier with project!!!”
“Boost mobile 1255 Bailey Ave. Mario was the nicest and most helpful, knowlegdable young man to help us! Highly recommend! Also, 1498 South Park location have had excellent help and service there as well.”
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“Jack was one of the best customer service people I ever encountered. He was knowledgeable and helped me save money on my upcoming trips. I was pleasantly surprised because I expected to pay $12/day and instead, my new upgraded plan is $15 for the month! Thanks groovy Jake!”