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“Excellent costumer service, I coming to exchange a small generator, for bigger one, all the transaction was smooth and I’m very happy whit my purchase.
I recommend this harbor freight tools”
“I drove by the place dozens of times & I needed some keys copied... OMG, this place looks small but huge inside & packed with all the hardware needs. The lady helping me, ? ? ? so friendly, helpful & had an amazing smile. Got what I wanted for a good price too. I'll be back for sure!”
“I make it a point to shop at Valu for all that they offer and stopped going to the big box stores if Value has it. They are a locally owned family business, that is supportive of the community and they welcome all no matter your political perspective. Weekly sales help round out prices of higher priced items. Purchasing from local owners is great for our community and helps strengthen or community.”
“The gentleman behind the counter was very helpful. I needed p v c plumbing fittings, they had them. He was very nice and gave educated answers to my questions. A very nice place, everything tidy and clean and in order many parts available. Great selection, we'll definitely frequent there when possible.”
“Wonderful store! Great manager and staff, every time I walk in I feel welcomed and in a helpful environment. Staff was very helpful when I couldn’t find something, and even went out of the way to recommend me other things as well. Great community store and perfect for anyone who’s looking for a great hardware community.”
“Great little hardware store. Had everything I needed. Even took my order, ahead of time and held on to it for me for 10 days before I came to pick it up. Verona went the extra mile ! She is so dedicated to her customers and their needs, very pleasant and helpful! She is an asset to that store ! Thank you Verona for going above and beyond for me ! You really gave an impressionable customer service!”
“Had the equipment I needed. They were very informative about the equipment I purchased, and took the time to show me how it worked. Very customer service oriented. Good people.”
“Staff are polite and eager to help. There have never been more than three customers present regardless of the time or weekday. Store is too large for the amount of merchandise stocked. Items are displayed well and priced correctly. Front entrance could be more aesthetically welcoming. Store feels like stepping back in time instead of keeping up with technology and trends. A good location for grabbing paint, caulk, and small hardware.”
“Best thing about moving to Black Rock is having this place right around the block. They don't just sell things. They help me figure out problems and suggest solutions. Prices are as good or better as Home Depot. If they don't have something I need, they order it. Love my neighborhood hardware store. Going in the door makes me happy.”
“We needed an adapter for a new gas oven - just moved to the neighborhood - and the owner was very helpful (even after I had to come back after I bought the wrong thing). Will definitely go back anytime we need hardware.”
“The item that I purchased was not the correct one. I took it back and my money was cheerfully refunded. I was also given a list of other on-line purchase sites to see if they carried what I was looking for. Very pleasant experience.”
“Very nice place. went there to buy some tent stakes. Couldn't find where they were. the guy was very helpful, helped me locate them. Will go again when I need more parts!”
“North Buffalo Home Depot is amazing in much nicer than the Amherst location that I'm always going to. The staff go above and beyond, and they have yet to fail me. When they know me on a first name basis,that's just what it's about. That quickly made me realize that these guys remember who they are talking to and that they pay attention to their customers. Looks like I'm saying goodbye to Amherst. I worked with her gentleman named Russell and Dan. Russell was a manager, and Dan worked in the power to while. These two gentlemen made my evening much easier.”
“Duch Builders has the BEST customer service. They know how to do pretty much anything. Walk in their with any project idea you have and they'll help you come up with a solution that works for you.”
“The best in rental. Edit: To the previous renter with the gas pole pruner, THD does offer many wrenches for any tools that may require adjustment in the field, including the pole pruner. The safety bucket (you declined to take with you) includes a helmet, ear/eye protection, chaps and ADJUSTMENT WRENCH. The tools are quality and safety inspected before EVERY rental and these bolts can easily be adjusted by anyone with a crescent/socket wrench, or even a simple pair of pliers. Chainsaw chains frequently become loose after use so this should not have come as a shock to you. A lack of knowledge and experience on your part apparently equates to a 1 star review for a retailer renting tools as a service for those in need. If you're unsure of what you may need when renting an unfamiliar tool, ask and we'll gladly explain! Maybe just take the safety bucket next time...”
“Staff was very understanding of task to be perform. They took time to explain any question I had. They also dealt with me very professional. Job was done in a timely fashion. Thank you ?”
“Seeing ABC is pretty much the closest & biggest hardware store in area , I like the personnel /employees very enthusiastic, & most part knowledgeable! Only downside of this store & again only heavy duty hardware store & Rentals of tools in area... Prices are pricey, I figured it out & they're around 3-5%more expensive than your other big name stores,.. it's convenient and they have just about whatever you need!?Ty ABC Hardware for your help and your services!!I've also found the patrons who frequently shop there often return many times & I've gotten several referrals for estimates on side jobs... Thanks again ABC HARDWARE AND RENTAL! ?”
“I walked into this store numerous times and it’s always the same associate. I believe his name is Charles If I had to be certain. The past few months I’ve noticed it’s just him. Every time I walk in the store the phones are ringing and he’s always usually with at least 2 or 3 customers at a time . He deals with each paying attention to what they need and makes sure they are satisfied. Just goes to say professionalism is not gone in the world. Every time this young man greets me, no matter how busy he is and always goes over and beyond for his customers. Thank you airgas for employing outstanding customer service from this young man.”
“Where else can you rent a 40’ extension ladder and have it dropped off AND picked up?I don’t know where else, but Mead helped me out a lot, and their staff are nice too. They also have better equipment, like scissor lifts, but I went with the basics here.”
“I went there to order a shower head. The service was divine and the representative showed me all my options. She was very thorough and attentive. She also let me know when the order was placed and kept me updated throughout. I am so very happy with this purchase and I would recommend the showroom to anyone!”
“extremely helpful and very reasonable pricing .best for community convenience.100% recommend, they have a great selections of products for home renovation and plumbing”
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“I try not to go anywhere else for my building/home improvement supplies if I don't have to. The Manager Mike S. is the absolute best! He always goes above and beyond, answering an infinite amount of questions and advising me on every meticulous detail of all my home improvement needs! If I bring him a concept with no idea of where to even start, he not only compiles the list of supplies for me to complete it with, but also comes up with an efficient step by step process to bring my project ideas to life! (Or he refers me to a reliable source that can do it for me when he knows I'm in way over my head... ? in which case, he will then coordinate with BOTH myself and the contractor I hire thru the entire process, keeping me informed of everything along the way!) And on the rare occasion that any problems arise with any of the products that I purchase from Lenco, he's always got my back and does everything in his power to rectify the situation. I wish he could be my own personal project manager for all my home improvement needs, but sadly he's already taken!! ? Lenco is lucky to have him!”