Hertz Car Rental - Buffalo - Pearl Street
Car RentalHours:
538 Pearl St, Buffalo NY 14202 Hours
About Hertz Car Rental - Buffalo - Pearl Street
Hertz Car Rental - Buffalo Downtown HLE offers a wide selection of vehicles including luxury and sports cars, SUVs, EVs, vans, and trucks. Many customers report that both the pick-up and drop-off processes are quick and smooth. The staff is frequently described as very courteous, very pleasant, extremely professional, and friendly. The cars are noted to be in great shape and clean. The location is also considered to have pretty cheap and the best prices in Buffalo. However, some customers have had issues. A significant problem is that they never answer the phone, requiring visits to the location for assistance. There have also been isolated but serious administrative errors regarding payments and account status, which caused significant distress. Despite these occasional problems, many customers highly recommend this Hertz location for its efficient service and good value.
Most Recent Reviews
April 2026
The staff was professional and friendly they made the experience very easy and enjoyable
March 2026
Very pleased with the length of time it took and how everything was back in place. No new windshield wiper blades needed. Did getvtge windshield repellent. Since we're in our rainy season i can say it is working really well.
September 2025
They never answer the phone so you always have to go to the location to do anything. Other than that they’re pretty cheap for car rentals.
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