M&T Bank's Delaware Hertel branch and ATM in Buffalo, NY is known for its friendly and helpful staff who provide efficient and easy service for both personal and commercial banking. Customers appreciate the nice environment and reliable ATMs, which are available 24/7 outside the branch. The branch is often not busy, allowing for quick transactions. While some locations may have issues, this branch is consistently praised for its positive experience and helpful employees. Overall, M&T Bank focuses on serving the community with convenient banking options and a welcoming atmosphere.
I've had nothing but good experiences with this branch, and found Carlos and other staff to be very helpful and knowledgeable.
November 2025
Very professional, kind and helpful. Everything was clearly explained. Great customer service.
October 2025
Great branch with a very personal touch to customer service. Carlos O. Has been great and is very knowledgeable on the financial products they offer and has great attention to detail. If you are shopping around for a new bank and would like a more personal experience, I recommend.
