The UPS Store in Williamsville is a locally owned and operated business offering a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers consistently highlight the excellent, friendly, and professional service from the knowledgeable staff, who are described as going above and beyond to help. Specific instances include staff expertly handling items with odd dimensions for affordable shipping, creatively solving printing and label issues to save customers time, and expertly producing finished print projects like thank you cards. The store is noted for providing secure packing that other local options do not, ensuring items arrive safely. While some customers note the prices can seem a little high, they acknowledge the value for secure, convenient service and the staff's willingness to accommodate customers, such as accepting alternative payment methods in a pinch. The overall experience is rated as five-star, with service that is easy, quick, and highly recommended.
This is the very best place to ever ship anything or do any Amazon returns. I would never go anywhere else to do my Amazon returns if this location was an option!! - you are always in and out. Same staff all the time; all so helpful! Big shout out to Chris for helping me today (& many times in the past!) THANK YOU!!!
August 2025
I had an item to ship with very odd dimensions and Richard went above and beyond to help me get it shipped at an affordable price. His knowledge and expertise are greatly appreciated, and I'm sure he'll take care of you to the best of his ability when you choose UPS!
July 2025
The service here was 5 star!. Richard made the production of thank you cards for Kathy's Happy Helpers a breeze. From the alignment of our graphic onto the card stock, copies and cutting everything to size, the finished product looks fantastic. Thank you. Kay Sackett
