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“Great service and honest with the clients. Follows the NY Laws when it comes to Inspections and reassures client is satisfy with the service privided. Good experience for my first time there.”
“Waite Toyota was great to deal with! My husband bought a truck from them and 5 days later I bought a Jeep from them. The experience was easy and they were straight forward with us. Working with Tyler C felt like we were working with a friend, he went above and beyond to get us both what we wanted.”
“Came in with urgent meet to get tires checked. I am driving from Canada to NC and mavis team helped me get back on the road. Polite and friendly service. No attempts to upsell on anything besides what I needed. Thank you!”
“Absolutely fantastic customer Service. Would recommend to any of my family and friends. Terry and everyone are honest and genuine. Went above and beyond to help me and my family.”
“10/10 would recommend Kenneth granger was a big help ! He talked us through the whole process and even answered all are questions ! He was very respectful and helpful”
“Literally the most honest shop I've ever been to. Quick work, best quality... couldn't recommend more. Sometimes too busy but that's a good thing.”
“After recently moving to the area my neighbor recommended the shop and I could not be happier with the service. They were friendly, informative and more than reasonably priced. After being given my vehicles diagnosis there was no attempt to upsell any other services and the work was done quickly. I intend to utilize them whenever needed.”
“Can I say enough good things about my experience they worked with me on a long list of very pricey repairs when I thought I would never be able to drive my car again and now drives like a dream.”
“We went to 2 other dealerships and no one else could help find what we were looking for, Marc @ wallys did and he was so thorough explaining all features in my car. I've bought cars before at other dealers and they just throw keys at you so I was happy he wasn't like that and was thorough! So thank you very much!”
“This garage was a good representation for a specialized service provider of automotives in aspects that was on point for being professional with well maintained conduct of respectful and demonstrate knowledge in straightforward and honest throughout every step required.”
“Coty is helpful and great. He was able to locate a vehicle from a different area and have it ready for me within 48 hours. Highly recommend conducting business with Coty.”
“Service here by Elijah and Sean has been amazing, they were very helpful and were able to answer all my questions. They were able to get my vehicle in and out quickly with no issues. I would highly recommend going to this place”
“Walt is a great guy good prices I have taken many cars to him and he only fix’s what u ask and if something is not right he calls u before he fixes it I will definitely be going back”
“These guys knew how to help me in a jam. They'll most definitely get my business again. Ernie and Josh are some of the friendliest faces I know in the mechanic world. They got me in and out with no complaints. Yes, they seem a touch expensive, but with that comes with some of the most experienced mechanics in the field. Hope to do business with them.”
“They did an absolutely amazing job on my husband's car! My husband has a white interior so I didn't expect some of the marks and dirt to come off, but White Glove made it look almost brand new again. The car was impeccably clean.
Loved their service and the owner seems like a really great guy. We will most definitely be returning!”
“Well let’s start here, if I could give “6” stars I definitely would. Paul & his team understood the assignment & got straight to work. Clear concise communication & ensures the customer is in the know throughout the process. No run around, direct problem solving. Anyone in need of car maintenance/ care at or around the Fort Drum area this is the place for sure. Highly recommend this location for your car needs.”
“It was a pleasure doing business with Davidson Nissan of Watertown. From start to finish it was a smooth process. Plus, everyone was friendly and pleasant which made the experience a 10/10! Shout out to Shyla! Go see her for your next vehicle!”
“I am a company driver I come here to get work done on my truck the staff are very professional and friendly and they kept me informed about everything they were doing to my truck I highly recommend this garage if you are in the Watertown area come here to get your work done you will be satisfied with the work they do.”
“We'd give 10 if we could. After our (former) 2021 Prius Prime was T-boned by a motorhome mounted on a Dodge Ram truck at 50 mph, we need a new car. That one was total - yet we walked away with only broken ribs. (Toyota's side airbags and emergency operator system worked perfectly).After other Toyota dealers harassing us with bait-and-switch offers for Certified Used Toyotas, which NOT Priuses, not small, etc., I put a call in to Waite Toyota in Waertown - about 5 hours from our house - on a Friday.Matt Spencer was the salesperson I reached, and he was a gentleman from start to finish. We drove home with our replacement 2021 Prius Prime (this happened to be an LE) Sunday. No upsells, no hassles about money or manager intervention, we got an additional 800 dollars off (we asked for 1,000 off) a good 2021, just like the car that had SAVED OUR LIVES, and in a safe, BRIGHT color that can be seen in all weather. All paperwork, taken care of fast. IN ADDITION, he sent a handwritten, personal thank you note, that was not just BS but showed he remembered us.I would drive 5 hours any time to get such a great experience. Sincerely, Anita P.”
“Can’t say enough great things about this place. I was in a tight spot with getting my RAM inspected due to a problem with the license plate marker lights being out, and I was in need of both connectors and a section of wiring to splice into my harness due to the corrosion on my truck’s current setup. I couldn’t find what I needed at the local parts stores and online results were coming up empty. I stopped into this business and though she doubted they had anything as new as my RAM in their yard, she said I was free to pick and pull. As luck would have it there was an older Ram that shared the same setup and I was able to get what I was looking for.! Amazing place and great customer service”
“Great experience with these folks. Friendly quick and knowledgeable . Even towed my car on a holiday when we told him it wasn’t a hurry. Just going to a dealership . Recommend highly”
“We were far from home and they were very kind to help us air up an RV tire. We had tried at a truck stop and one tire would not inflate. He stopped what he was working on and had us drive around back and we were out of there in no time and no charge. Thank you for the selfless act of kindness!”
“Highly recommend!! They are very great!! With all our hopes almost gone after going to mostly all the mechanics (or at least call them and told them about our problem with a diagnosis code we got from one auto shop but to end up either asking for another diagnostic scan with a higher fee or can't help at all). Called Bigelow and told them our problem, gave them the codes that were given to us and Scott (please correct me if I named the manager wrong lol), knows what we are talking about and gave us that hope that we needed! They work fast with the appointment time they provided. Really great customer service. They will tell you if they can and can't. Pretty straightforward as well. Most likely never going back to other auto shops.”
“I will definitely be coming here for all of my auto needs they are very helpful and honest. Pricing is some of the best in town for repairs. A+++++ service!!!! Thank you!”
“Called to get my front brakes done and they were able to get me in the next day, did amazing work and did it fast! 10/10 will be going here in the future. Great pricing as well!”
“Great honest and reliable service. Bought a few plows there and had them each installed on my trucks, one of the trucks was a brandnnew 2017 denali and was concerned of how it would end up on the front end but they did a great job making a few cuts to make it work and look great at the same time”
“One of the best shops in the whole area, very fast and honest. Will definitely be coming back here and getting work done. Thanks to Freddy and Dave will Recommend to anyone who need to get their vehicle serviced”
“Matt is so nice and super helpful he asked me a lot of questions and made sure to let me know what i needed help on seeing the vehicle and the owner was so awesome he really helped me out and is very straightforward the prices are very good in my opinion if you ever need your car checked out come here 10/10 also they offer coffee ,tea and hot cocoa good to drink while your waiting for your car to get fixed?”
“Was across the border shopping and I ended up with a piece of plastic dragging under my car. Gave them a call and asked if they could look at it. They said no problem just might be a bit of a wait as some techs are on lunch. Waited about half hour and headed over. I was in and out in no time! Fabulous customer service, very friendly and fixed my issue at no charge! Thank you Midas!”
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“I would highly recommend anyone and everyone! Kim was beyond helpful and amazing. She made sure to keep me updated on every step found and made sure she kept the prices as low as she possibly could. They are truly a hidden gem for auto repairs. I will never take my business anywhere other than Denners from now on.”