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“German was a wealth of knowledge. Took the time to answer all my questions. He was super helpful but never pushy. He explained all my options about plans etc. Appreciate him!”
“Just had a great experience with Matthew Sherman at this Verizon store. My husband, who is sight impaired, needed information transferred from one old phone to another. Matthew was so helpful and patient. He was a pleasure to deal with.”
“Carlo and his associate were both great! Very helpful, patient and knowledgeable that made it easy to upgrade my old Samsung S23 Ultra to a brand new Samsung S25 Ultra with a case and screen protectors.”
“What a fantastic experience. Staff was amazing, good vibe and felt welcome. I'm so glad I switched from att. Everyone was very knowledgeable and took the time needed with my family and I even tho they were super busy.”
10AM - 7PM
755 Old Country Rd, Riverhead
Mobile Phones
“The gentleman in this store, Yuvaraj,is courteous and modest. I must admit, I provided him with quite a challenge, yet he didn't waver; he assisted me in resolving the issues with my phone.
I appreciate him.”
“It was a great experience, and the staffs especially Nancy, was very knowledgeable and guided me in finding the right phone that matches my wants/need. The experience was seamless and Maurice and I are happy with our phones”
“Omar was a great help, he was super honest and quick with my service. I would recommend anybody with a cellphone in the Shirley area to visit Ifixscreens on montauk highway they are the best cellphone fixing store I have ever been to. And the prices are affordable compared to other options in the area”
“My wife's iPad needed to be repaired on short notice before her trip to Florida. The person working behind the counter at the Riverhead location suggested that I go to their other store near Smith Haven Mall if I wanted it to get fixed immediately. I took it there and it got fixed within a few hours. I am very grateful for the help that I received at the Riverhead location.”
“Honestly I wish I could give this store 10 stars out of 5! I had been having issues with the "call" function on my phone. Previously I had spent 2 hours in online chat with Cricket Customer Service; after their attempts didn't work, the online folks told me to visit a Cricket store in person. The first Cricket store I went to was not helpful so I came here, and it was like night & day! Tanya was incredibly kind and helpful. She listened to what was going wrong. She tested some functions herself, swapping SIM cards in different phones. She called Cricket's deeper tech support system herself on the store phone, and worked with me and the tech guy to test and troubleshoot further. This took more than an hour and she never lost patience. They eventually figured out it was a bug in the phone itself (some Samsungs just seem to lack a key update capability), and this allowed me to send the phone back while it was still eligible for return. I am so grateful for their help - and their kindness. Thank you!!!”
“Darby at AT&T was incredibly helpful to me during g both of my visits to the store this week. He eagerly went above and beyond to ensure that everything was handled thoroughly and taken care of before I left the store. His clear communication, patience, and demeanor really made my day. I’m truly grateful for the outstanding customer service. Thank you!”
“I don't have metro but by today's experience I'm going to try to switch right away. Ana was very kind and very very helpful, I was having issues with my phone and nobody seemed to know what they were doing and couldn't help. But this location and specially the employee was great help. Thank you Ana for your patience and understanding.”
“I just wanted to share something really positive.A friend of mine had a fantastic experience at Verizon not too long ago, and she said good things about this guy named Matthew who works there. She said he was incredibly patient and professional, which is pretty impressive considering he's on the younger side. It's always reassuring to hear about great customer service.”
“On 3/4/22 I called the store to confirm they had what I was looking for, then showed up at 2:30 and was taken cared by KARINA "thumbs up" Store was clean, service was cordial and pleasant, manager was very friendly and moments later I walked out with a brand new phone. I would return to your store in a heart beat, I appreciate your staff costumer service! Hasta pronto!”
“When I purchase something I usually wait 2 to 3 months to post. Well had a problem with a phone I purchased, this guy is the best around, no surprises stands behind he product and service. If you need anything cellular he is the guy 100% stand up highly recommended. Thx”
“Brenda Alvarado put my concerns to rest. Prior to visiting her at the store, 4 boost phone operators misinformed me. She is honest andcan multitask and MADE MY DAY!! Thank you Brenda! She deserves a promotion!!”
10AM - 8PM
51 Surrey Cir, Shirley
Mobile Phones
“I called to inquire about a promotion Boost Mobile is having and I had the pleasure of speaking with a sales representative by the name of Sergio. Sergio was extremely helpful as well as knowledgeable. I would highly recommend Sergio for any questions or concerns one may have when it comes to Boost Mobile at the Shirley location.”
“My laptop is getting tired. During an auto-update, my computer locked up and I couldn't fix it. I took it to Geek Squad and the didn't promise me anything. I had to purchase a thumb drive, so that they could try to retrieve the files on the event that it was dead. It took a week, but they called today and told me it was up and running! It's not going to last long, but they got my files for me. I am so grateful for these Geeks!”
“Walked into the store approx 2 weeks ago and was helped by Nick L; My phone was completely damaged and needed a new phone right away since I was going to be flying out of state the following day. I wanted a specific model and Nick went above and beyond contacting several different stores to confirm if it was in stock. Even worked around my schedule to fit a doctors appointment I had scheduled in the day. Amazing experience and very happy with services provided.”
“It was the usual trip to best buy. I was visiting the area and forgot something at home and needed it so I stopped in, found what i wanted, paid, got out. Nice looking store as usual.”
“I came in to switch from AT&T with my parents. After 5 hours on the phone with customer service and extremely poor service from the Patchouge location, I was very defeated. Surprisingly this location got the job done and we switched in less than an hour. James is the best! Very attentive and knowledgeable. My elderly parents had a lot of questions and he helped us very patiently. Give this man a raise!”
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“Unbelievable experience Jaime was great I don’t no any passwords he had to help create new accounts transferred all of my info with no issue amazing job highly recommend”