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“Kevin was great!! He was by himself & the store became very busy after I came in the store and He handled himself in a very professional manner!! Thanks for a great experience even though I was in there for almost 3 hrs!!”
“I fix it screen is a great company , staff are friendly , accurate , & quick. I will always get my phone fixed here I highly recommend. Prices are negotiable, and reasonable ?”
“Just had a great experience with Matthew Sherman at this Verizon store. My husband, who is sight impaired, needed information transferred from one old phone to another. Matthew was so helpful and patient. He was a pleasure to deal with.”
10AM - 7PM
755 Old Country Rd, Riverhead
Mobile Phones
“The gentleman in this store, Yuvaraj,is courteous and modest. I must admit, I provided him with quite a challenge, yet he didn't waver; he assisted me in resolving the issues with my phone.
I appreciate him.”
10AM - 7PM
6245 NY-25A, Wading River
Mobile Phones
“The guy working here on 4/30 (sorry I'm bad with names) was filling in for someone that called out, and he was alone with 4 customers waiting for help in a store he was unfamiliar with --
He handled everyone politely and as quickly as possible, even multitasking by helping multiple people at the same time when he could. Super nice guy, clean store, got what I needed, and had a nice conversation in the process. Thanks.”
“Recently went to this store because my internet service went down at the church with Verizon and they couldn’t get a technician to me until Monday! Absolutely absurd. Luckily one of our members told us about this store and they were absolutely fantastic. Now only were they courteous they were patient and explained everything to me. I will absolutely recommend this store. Great job Tmobile!”
“A seamless experience with expert professional service. I highly recommend this place of business. Of course I don’t have AppleCare so things can be expensive, but that’s my fault.”
“I would like to say that Shirley At &t did an excellent service all my meds were meant and they were professional and had empathy and sympathy with lots of support. I would like recognition for the following individuals; Nataly, Darby, Nora. Excellent customer seviice and very very helpful. Thanks for having people like them.”
“I just wanted to share something really positive.A friend of mine had a fantastic experience at Verizon not too long ago, and she said good things about this guy named Matthew who works there. She said he was incredibly patient and professional, which is pretty impressive considering he's on the younger side. It's always reassuring to hear about great customer service.”
“If you need anything from AT&T run, don’t walk to see Gerry! She was wonderful and informative. We switched our service over to AT&T because of this wonderful customer service!”
“Anna was so nice.
Bought a phone there and it was stolen less than 24 hours. I can't file a claim because I don't have a pin. Assurance is crazy. Btw the phone nine to here didn't work”
“Honestly I wish I could give this store 10 stars out of 5! I had been having issues with the "call" function on my phone. Previously I had spent 2 hours in online chat with Cricket Customer Service; after their attempts didn't work, the online folks told me to visit a Cricket store in person. The first Cricket store I went to was not helpful so I came here, and it was like night & day! Tanya was incredibly kind and helpful. She listened to what was going wrong. She tested some functions herself, swapping SIM cards in different phones. She called Cricket's deeper tech support system herself on the store phone, and worked with me and the tech guy to test and troubleshoot further. This took more than an hour and she never lost patience. They eventually figured out it was a bug in the phone itself (some Samsungs just seem to lack a key update capability), and this allowed me to send the phone back while it was still eligible for return. I am so grateful for their help - and their kindness. Thank you!!!”
“Had an iPhone 12 with a screwy screen. Brought it in and the owner looked at it, had the parts on hand. Replaced the screen in front of me, worked perfectly after that with no issues. I walked out of the store with a like new phone in 20 minutes (and screen protector) and a very fair price. Would recommend to anyone needing a phone repair! Note i waited over a month to post this just in case something went bad, but it didn't and owner did a great job!”
“This t mobile is so fabulous I didn’t realize how horrible of an experience I was having at Verizon all these years!
Nicole at this location is amazing, she knows the answers to all my questions, makes everything understandable, and has a big smile on her face at all times. She even helped 2 other customers as well as us and got us in and out the door while making us feel listened to and paid attention to.
The store was clean and genuinly makes me want to switch to T-Mobile. Genuinly when I need help in the future I’ll be going to Nicole at this location!!”
“Tim M was so amazing to work with! He was patient and allowed me to fully express what needed attention. I appreciated his warm personality and willingness to fix my mac even when I didn’t know which software to download. If you go to this location I would definitely ask for Tim. Educated and kind!! Thank you so much Tim!”
“On 3/4/22 I called the store to confirm they had what I was looking for, then showed up at 2:30 and was taken cared by KARINA "thumbs up" Store was clean, service was cordial and pleasant, manager was very friendly and moments later I walked out with a brand new phone. I would return to your store in a heart beat, I appreciate your staff costumer service! Hasta pronto!”
“Brenda Alvarado put my concerns to rest. Prior to visiting her at the store, 4 boost phone operators misinformed me. She is honest andcan multitask and MADE MY DAY!! Thank you Brenda! She deserves a promotion!!”
“I had the best experience at the Riverhead location purchasing a 55in TV!!! JP the manager was very knowledgeable and so helpful. Spent alot of time helping me decide on the best TV for my home situation by explaining the differences in each TV and very honest in answering all my questions. I left with an appt for them to install my new LG in 3 days. !”
10AM - 8PM
51 Surrey Cir, Shirley
Mobile Phones
“Danny was amazing. I needed a new phone for my 88 year old mother in law. Danny helped us navigate the process applying his knowledge and experience to make the process go smoothly. Thanks so much Danny!”
“Vic from this T-Mobile store is amazing. She has helped my family and I with switching over from Verizon. She is patient and has excellent customer service skills. A+ Service”
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“I came into the store with a problem and left with a solution! Jaime exceeded my expectations on getting a new phone and made the transition between phones seamless.”