“I worked with Linda to order a toilet for my bathroom renovation. She was terrific! I ended up ordering the wrong size and worked with Nick to get the correct option. Nick was also great to work with. They are kind and accommodating and I highly recommend Central Islip Plumbing. I will definitely go back the next time I need something.”
“Steve P was extremely helpful and guided me in the right direction for my needs. Made my experience of not knowing exactly what I need very seamless and even instructed me how to finish my DIY project.”
“Ever since moving to Long Island, I have found myself at Home Depot more times than I would have imagined. It's so great that they're located very close to my home. They have all of the essentials and offer a very affordable price. Generally, the customer service is good, however I have noticed that there is an apparent staff shortage at times. I found myself waiting 20 minutes to get help with my project and had asked the manager multiple times for available team member for assistance. I did ultimately receive the help and I was given a 10% discount for the trouble. Parking is always plentiful and the store is neat and organized. Pretty much has anything for your home needs indoors and outdoors. Shoutout to Krissy for her excellent customer service and providing me with a discount.”
“This location has a lot of parking, pretty organized , the woman in the paint department was kind and helpful. They had everything I needed. Cashier was also very friendly and made conversation.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.