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“⭐️⭐️⭐️⭐️⭐️ (6 out of 5 if I could!)
Ace Hardware in New Windsor is hands-down the best hardware store I’ve ever dealt with. I’ve come in with some very specific, off-the-wall problems—like figuring out how to funnel gas into a ‘67 Chevy that ran dry—and every single time, the staff here knows exactly what to do.
Whether it’s tracking down a bizarre screw size for an old door or just helping brainstorm a fix when I don’t even fully know what I need, they always have the answer. The team is incredibly knowledgeable, patient, and just plain kind. It’s clear they take pride in their work and actually enjoy helping customers solve problems.
I’ve been coming here since it operated under a different name (True Value), and even with the shift to Ace, the quality hasn’t changed—it’s the same stellar team and same commitment to service.
Honestly, they’ve been single-handedly helping me put my house back together, one part and one solution at a time. Can’t recommend them enough.”
“Bought a chainsaw from them and walked away with a beauty and the knowledge on how to use it. Proper care for it and a warranty
You’re in good hands purchasing any sthil products”
“I went to the store tonight and it was very clean and organized. I was so happy, spoke with an employee name April, she was so delightful and very friendly, I will be back again.”
“We needed a granite counter top for an outdoor kitchen and a friend recommended Passoni. From stone selection to installation, Dorothy and Chris were fantastic! Their professionalism, patience and going out of their way to install the counter before our event really sets them apart. Anyone who works with them will not be disappointed!”
“I've been using Zubige's forever, as I grew up a few miles up the road. Now that I live two towns over, this is still my go-to spot for anything home/hardware-related. Super friendly and helpful staff and well stocked for a local hardware store. They carry most everything I need to complete all the odd jobs around the house. And on the rare occasions when they don't have the exact thing I need, they have a knack for engineering a solution from what they do have. Regards, A very satisfied, lifetime customer.”
“Found items quickly. The self checkout made it quicker for us to leave the store. A lot of people were shopping what helped me was pre shopping in my computer for the items I needed and the exact location of the item since it's hard to find staff to help find things I need. Thank you ?”
“Way better experience than a big warehouse store say what you need even if you don't know the exact name and they give you the part don't need an account they answer questions in person or over the phone I'm a plumber and it's my go to supply house thanks men”
“I can't understand the negative reviews below... I have dealt with Bill and his staff for years and have had nothing but positive experiences with this business. They are friendly, competent accessible and courteous. They go out of their way to go the extra mile and explain everything that they do in terms of servicing and repairing your equipment. I had my lawn tractor repaired there recently and a problem recurred a week or so after it was returned. Bill picked it up promptly, tested it extensively at the shop and took corrective action, all at no charge, including pick up and delivery. He stands behind his work and has earned my trus”
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“The store was clean and neat, although there was an overwhelming odor of cat pee in there. I found the tool I was looking for, although it was $5 more then the advertised price online. In the past, at harbor freight stores, the employee at the register what often look to see if there were any online coupons for the item purchased. That did not happen at this store either.”