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September 2023
I dealt with Joseph on Friday, August 11th. As I walked in, he was quick to come over and assist me. He went beyond the service I expected that day. I really appreciated his help and will ask for him during future visits!
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September 2023
My phone had a black screen,so I brought it to T-Mobile.He either didn't know how to reset my phone or he was just trying to get me to buy a new phone. I was upset so I left. My friend googled how to reset it and it works fine now.
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September 2023
Terrible customer service. Rep threw a temper tantrum after we decided not to get a promotional iPad with a new line. He slammed everything around him and then ran into the back room never coming back out.
