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“Brandon who works here is the absolute best! I went in after dropping my phone in the lake, he tried to help fix it and spent a lot of time trying to get my old phone to pull up info for the transfer to the new one. He dealt with all my insane questions and even stayed late after the store was supposed to close on a holiday to get my services going. He did not rush and even helped me set up certain options on the new phone, that I asked for help with.”
“Me and my family recently went into this location and had a lot of different questions and concerns for a new phone switch and different plans. The full staff was super friendly and helpful even with the complex situation and got us covered.”
“Very friendly staff. Very knowledgeable staff. Especially Amy Hayward and Nicola! I have never experienced an Internet outage in just less than 2 YRS. JMO? These are two assets and invaluable to NIACOM.”
“Last night we showed up around 7:15-7:20 to look into upgrading a phone, being respectful of the time being close to closing time I was expecting to have to go back. John took care of me and was able to complete my changeover in an extremely timely fashion. He was very kind even for a more complicated deal so close to closing time. I will recommend to anyone to go to this location for their provider needs. Thank you guys once again!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Dec. 9 2025
Verizon in Alden NY
I had to get a new phone today ( I lost my current phone)
We were helped by Jessica. We were so impressed by her knowledge and professionalism!!!! She definitely went above and beyond to help us. We were at the store an hour and 40 min after closing, completing our purchase.
Alden Verizon is fortunate to have an employee like her !!!!”