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“The gentleman was a joy to work with. He took his time and explained everything thoroughly. He made sure I got exactly what I wanted without any hassle whatsoever. I would recommend him for excellent service and quality assurance.”
“The store owner gave me good customer service he is the best I would refer anyone to him he's great and I really appreciate him so much good customer service”
“Dylan was awesome he helped me out with new phone update I purchased at different location last night. I recommend to ask for Dylan when you stop in !!! He took his time and fixed everything the other location couldn’t. 5 stars all the way.”
“Extremely fast service, took just less than an hour to replace an HDMI port on my xbox series X. Done right in house you can even watch them do it. Great, fast service that'll fix it right the first time”
“Hi, im a customer of Metro by T mobile and I have been to this store located at 465 Central Ave and metro the Manager Adeel Ali who got me an amazing Deal for keeping my same number with an upgrade device with good Accessories I needed. Highly recommend. Thank you.”
10AM - 8PM
18 Wolf Rd, Albany
Mobile Phones
“I had a great experience working with Morgan at the T-Mobile Wolf St store. She was extremely helpful, thoughtful, and genuinely focused on what was best for the customer.
Morgan took the time to educate us about the available plans, credits, and better options instead of simply trying to make a sale. Her knowledge, professionalism, and presence of mind saved us a lot of time and money.
Kudos to Morgan! I truly appreciate the great service, positive energy, and dedication she brings to her customers and the T-Mobile team. Keep up the excellent work!”
“Rachel at the Clifton Park store was awesome. I had issues trying to upgrade my phone online and she fixed it in 2 minutes. By far the easiest upgrade I’ve ever done in store.”
9AM - 8PM
664 Loudon Rd, Latham
Mobile Phones
“Sky was the representative that I worked with at the Latham location. She was not only very professional throughout the entire experience, but she was Personable. She went above and beyond to help me get situated with a new phone and handling the old one. I would highly recommend sky to be someone you emulate your other employees used to be like; As someone who has formally worked in customer service people like sky are rare to find in this industry. Sky, thank you for listening to my problems and helping me get through!!! Janelle”
“Good service, Thank you, Metro, by t-mobile
I got a marvelous deal with this store, I got 4 free phones and 2 free tablets with just $130.
I recommend everyone to grab the new deals”
10AM - 8PM
898 Loudon Rd, Latham
Mobile Phones
“I had a fantastic time at the at&t store with Kerrina! She was able to fully go over my bill explain to the fullest extend how to save money dramatically. After that I did decide to upgrade and kerrina helped me through the entire process and made me feel completely comfortable! Highly recommend store!”
10AM - 8PM
307 Troy Rd, Rensselaer
Mobile Phones
“Jaron helped me out as soon as I walked into AT&T. He was very professional, courteous and friendly. The reason I was there was taken care of quickly and I was on my way. Thank you!!”
“I want to thank Danii for a great experience at T-mobile. She was amazing, very knowledgeable, nice and knew all the options available and which plan was the best for me. I got a great deal on a new phone and would highly recommend seeing here if you have any mobile phone needs. She was awesome. Thanks again.”
“I went in as soon as they opened, cooper helped me out and was awesome, he hopped right to what I needed and got me set up with an upgrade right away. Very nice and extremely personable.”
10AM - 7PM
313 19th St 1 East, Watervliet
Mobile Phones
“A great experience upgrading my phone today. Niveta answered all of my questions, provided a ton of information and ideas and made sure that I walked out with my new phone all ready to go. I really appreciate her time and effort. One of the best buying experiences, of anything, ever. Thank you!”
“I've been a T-Mobile customer for over 20 years and have never regretted it. I dropped by here yesterday to get a new sim card. I was helped by a wonderful young man, Marco. He knew his business, was informative, knowledgeable and friendly. Unlike some places I've been, he made me feel welcome while he replaced my sim card and checked to make sure it worked. Anytime I need help in the future, I'm coming here!”
“I recently had a issue with renewing my service after some time away. Hassan at the 900 central avenue helped me and was a wonderful representative of the company. I cannot thank him enough for going Above and beyond.”
“I had an amazing experience at this Metro by T-Mobile location! The staff were incredibly friendly and knowledgeable, taking the time to answer all my questions and help me choose the best plan for my needs. The store was clean, well-organized, and had a great selection of phones and accessories. They even helped me set up my new phone right there in the store! I couldn't be happier with the service and will definitely be returning for any future mobile needs. Highly recommend this store!”
9AM - 6PM
87 Central Ave, Albany
Mobile Phones
“Quick, professional, and reliable service. They fixed my phone perfectly and explained everything clearly, with no hidden costs. Highly recommend this shop for fast and trustworthy phone repairs.”
10AM - 6PM
1593 Central Avenue Ste A, Albany
Mobile Phones
“Matt was incredibly knowledgeable, helpful and friendly! Top notch customer service!!! He is the type of employee that a company should cherish, reward and celebrate. Thanks Matt for everything!!”
“Marcus was amazing not only as a customer service representative, but a representative of the future and what you hope a young man can present as. To an old lady who had her own crazy and he managed it like a professional. I hope his work acumen and efforts take him far. Rebecca runs the store and I'm not sure what her spelling is, and I hope I didn't misspell Marcus's name, but great staff and great service. Thank you all for managing the whirling dervish.”
“The repairs on my wife's phone couldn't be done the same day, they needed to order parts. We were told the parts would be in, in a week, parts came 2 days early, we returned and had the phone back in less time than quoted, this was about 3 years ago, and the phone has been working flawlessly since!”
10AM - 7PM
500 19th St, Watervliet
Mobile Phones
“I went to this boost mobile last month for a new phone, which I had already picked out online and they had it in stock. The guy working there was extremely helpful and in no way pushy to buy anything other than what I wanted. He setup my new phone for me, while he also helped another customer who was having issues. I was in and out in a matter of less than hour. I have to stay that this was by far the best boost mobile store I have dealt with!! Keep up the great work because it's hard to find great customer service these days.”
“This T Mobile Store on the 2nd Floor in Colonie Center has always, every time I go there, gotten me out of phone problems and fixed my phone. Their two employees , namely Gazelle & Ian work through all my phone troubles. Explain every question I ask in detail. They are determined to fix my phone. When I go to other T Mobile locations, they don't give any effort in getting me out of my phone troubles. I have been to T Mobile in colonies center, 2nd floor several times and they are always so polite and so helpful. Even when they are swamped with customers they do not rush. I will always go to this location when i have phone issues. I will always hope they are working there, unless they get promotions, which they sure do deserve. Don't want to get too corney, but they really do go above and beyond and make sure you understand the problem in case it should do me up in the future.”
“Recently I walking in the store to pay my bill, the sale person is very professional and very kind person, he tell me that I'm eligible for upgrades my phone in couple of dollars, I personally appreciate Immy for his assistance.
Thanks you so much,
I love metro by T-Mobile.
I recommend every one”
10AM - 8PM
616A Hoosick St, Troy
Mobile Phones
“Q was a rock star! He was so polite, helpful, and knowledgeable. There were a couple of customers in the store while I was there and he did such a nice job at attending to all of us. He is absolutely a huge asset to AT&T! Thinking about switching cell phones? AT&T is your new spot.”
“The dude that fixed our phone yesterday and 10 minutes flat deserves a raise… perhaps some help too as he looked absolutely exhausted, running that door all by himself.
Don’t take good help for granted..”
10AM - 7PM
20 4th St, Troy
Mobile Phones
“I walked to the store at 9:00 on April21st as doing as they opened and I was greeted with a smile and good morning from Beth.
I told her my phone stopped charging yesterday and it is almost dead.
She did troubleshooting and told me I could charge the IPhone 17 on a wireless charger. She tried switching cord, blocks and outlets and figured it out!!!
She did note to corporate that I was in today and what my issue is, and I will need a new phone and I will be contacting them.
She was so sweet, nice, friendly and very patient.
Nora Dwyer”
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“Adam was great today. He really wants to get people's phones fixed, plus he is knowledgeable aboutthe job and how to do things
My issue is with Boost the corporation, but the store is great and it's good to know that you have assistance when you need it. I was ready to leave boost too, but now I'll stay”