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“My pup has a chicken allergy and Pet Supplies Plus in Albany has a great selection of food, treats, and snacks that don’t contain chicken. I’m always greeted at the door. Prices are super reasonable too!”
“Iam here a year later with gratitude and another five stars to make it 10! I would like to personally thank Kim, and all the staff, for being so compassionate, generous and kind to Aspen and I. "Let us know if you need anything." Who says that?! Benson's does; and they deserve all the business and blessings that come with it. ?”
“Great place for all essentials for your pets. They supplied great food for my 2dogs before my one dog was stolen from my residence ,and suggested a great food for my other dog when he wouldn't eat cause my other dog was never found .when the state was doing the stuff with specific people having them live with no heat or electric when they had pets or the stealing of pets for years they supplied a sweater for my dog cause they saw my dog was living with a make shift sweater .Great company they care about pets especially for situations like they knew somebody was doing with me and my 2 dogs”
“Great pet-supply store with a wide selection of products. They stock a few varieties of 10+oz cat food cans - very useful when you're feeding a larger number of felines! They also have an *exceptionally* large selection of dog and cat treats, including an impressive assortment of the more niche or "fancy" types. I've always found the prices to be reasonable and the staff to be kind, knowledgeable and helpful.”
“It was my first time at the pet store. Staff was friendly and knowledgeable. I needed that being a first-time dog owner. The store had a wide variety of food products, pet toys, clothing, leashes, and every day pet care. I loved that they had sample food for my dog I was able to take for free. Either way, they do have a return policy in place if my dog didnt like the food. They even have a groomer that works independently from the store. You can call and make an appointment. Great place for my dog and I to visit.”
7AM - 7PM
16 1st St, Troy
Pet Stores
“I cannot say enough amazing things about the Henry Loves Betty team! Over the last 3-4 years, we’ve utilized just about every service they offer- daycare, training, dog walks, grooming, boarding and social club (a genius feature). Our little corgi has been going toHenry Loves Betty since she was about a year old and she feels safe, is always exceedingly well cared for and I know they are sneaking in training sessions because she is so polite, responsive and social. We’ve moved 2 hours away and still try to bring our dog for grooming, boarding and daycare a few times a month. This team truly cares deeply for your pet and with our busy schedules we our so grateful that they are responsive and really work to help us manage our schedules without compromising quality of care for our fur baby.Social club has helped make Peach a braver pup and explore more! I love seeing her play in puddles, and become less adverse to water and rain because she’s had outdoor adventure fun with other dogs.Also, the community of pet parents and owners are so wonderful! Doggy birthdays, celebrating wins and just saying hi and asking about your pets when they see them. I can’t rave enough about the rest of the crew. Thank you so so so much”
“Will differently go back. Had nail done on Ares. The girl who did it was patience and kind to him. Talked to him while cutting his nails. You did a great job thank you.”
“Grooming: Emily Z did a great job with my Havanese/Dachsund mix. She’s a nervous pup and I’m sure was a handful but everyone was very welcoming and kind.
Also, the cashiers are always very patient and friendly at this location.”
“They were very informative. Took their time with me and my pet. Answered all my questions. Emailed me in a timely manner of all my records from the appointment. And we're friendly to us both.”
“I simply adore this place and everything about it. The owners are both delightful and always so happy to see you and happy to help. We have brought Mary Jane here for boarding every time we go on vacation as well as for getting her nails trimmed and they are so professional with that. I love that they have bird social hours and they have a fantastic selection of toys and very healthy bird food and treats. ??”
“They always have what I need and mostly have what I want. They are always friendly and welcoming but most importantly, they actually do have adoption rescues that they care for and pet health clinics. I always donate to them and not other pet stores because I can see the wonderful work they are doing.”
“Original [1 Star] (5/14/24): The store was understaffed and the only person who could get shrimp wasn't around. I had to ask another employee and she just ran around the store yelling for the guy who could get the shrimp. I also paid for 10 shrimp and the guy said there were 10 shrimp, but when I got them home there was only 9 in the bag. There wasn't any sign of a shrimp being eaten by other shrimp, he only gave me 9 while saying there was 10.
Update (5/24/24): Bill B., the store manager, emailed me (5/20/24) and offered to replace or refund the cost the missing shrimp. I stopped by (5/23/24) and the employees confirmed the email and got me a replacement with no hassle. While I still believe the store is understaffed, the management and employees were nice enough to replace the shrimp. It's nice to see that management cares and the employees won't give you static over fixing a problem. I'm updating to 4 stars.”
“They go above and beyond. Please support them, if you can. They've saved so many lives of these beautiful animals. The animals can't protect themselves but we can.”
“I went in to meet someone and out of curiosity stayed to see the baby chicks. While there, another customer who had purchased chickens prior to this, explained the different species of chicks to me.”
“Fiona,Gabby and Moe!! Thanks so much for your exemplary customer service!! You gals rock! Fiona ,we especially appreciate your true compassion and empathy for all the pets!! Made our day!”
“Helpful and friendly people who are really good with calming stubborn and irate cats. They made it so he never noticed when he got his shots, which was a big accomplishment.”
“Just Killin time in the mall, walked in to look at the animals when I spotted this adorable high energy little bearded dragon. The staff was super knowledgeable about him and knew what I absolutely needed in order to take him home. I figured I could find an aquarium really cheap on line. So I asked if I could pay for him and comeback in a day or two. Found an aquarium, and picked up our little Rango the next day. Glad we stopped in !!!”
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“I have been to Eddie's several time in the past 10-15 years. They have been consistently good with their stock choices, staff is knowledgeable and friendly.”