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“I had a great experience at P.C. Richard & Son thanks to Raza. From the moment I walked in, he was knowledgeable, patient, and genuinely focused on helping me find the right refrigerator for my needs rather than just making a sale.
He answered all of my questions, explained the different options clearly, and made the entire process smooth and stress-free. His professionalism, honesty, and excellent customer service really stood out.
If you’re shopping at P.C. Richard & Son, I highly recommend asking for Raza. He made this an outstanding experience, and I truly appreciate all of his help. Thank you, Raza!”
“I bought a new dishwasher at this location earlier this week and it was a very pleasant, stress-free experience. Anthony Chance is a great salesman and delivers terrific customer service. Thanks for everything!
Edit: I returned to the store yesterday to buy a new air conditioner, and Anderson was incredibly helpful. I really appreciated his help.”
“Your manager Nick was very helpful. He was very pleasant, answered all my questions and my shopping experience was easy and enjoyable. Excellent customer service!!”
“Uncle Charles is the best sales person!! he knows his stuff about the products. He is a fun time at Kiki with him in the store love him. He’s the best clone him if you can cause Charles is the man.”
“George McIntyre was awesome! He helped me pick out a new dishwasher and made the whole process really easy. He was friendly, funny, and super knowledgeable.
He took the time to answer all of my questions, made sure I had the correct measurements, and helped me find a dishwasher with all the features I wanted. I never felt pressured, and he made sure I understood everything before making my decision.
Great customer service from start to finish. I’m so excited for my new dishwasher to be delivered! Thanks, George, for making what could have been a stressful purchase so much easier.”
“Sales was wonderful. Delivery I asked the gentleman to open the box on my new TV fireplace unit told me he couldn't do it. I also needed help just moving an old refrigerator to put the new one in that place and move them around. Told him I would take care of him. Told me he was too busy and left”
“Chris and Mike are great. Had a good experience, he explained to me all the details on the item I wanted. And did a great job getting me the best deals. Outstanding service and very knowledgeable staff. Clean store as well!”
“I purchased my TV from Ricky and his was AMAZING! I have been shopping PC Richards for years and he is absolutely the BEST!! Great customer service, very knowledgable with all the products in the store!”
“Bought a couple of Air conditioners online for my parents with a 'pick up in store' option. Got a few confirmation emails, but didn't have some specific 'bar code' required to pick up. However, Soraya, the manager in charge sought to find a solution. I don't want to use Amazon, would rather use local. I love getting great service like this. Please visit this PC RIchard & Son. Say hello to Soraya, she was superb. Thank you Soraya.”
“Bruce took great care of me from the moment I walked in. He was knowledgeable, professional, and made the entire buying process easy. He took the time to answer all of my questions, explained the different Sony TV options and protection plans, and helped me get the best deal without ever making me feel pressured.”
“Gregory Gayle’s service was spectacular!!! He helped throughout the while purchasing process!!! I would definitely recommend him to anyone who needs assistance!!! Happy customer!!!”
“Gerson is a gem within this store. He is incredibly knowledgeable, patient, and completely focused on helping me find exactly what I needed without any pressure. Fantastic service! 100% recommend for any service needed”
“Walked in not knowing what washer I wanted Haseeb Mohamed gave me the time and attention to walk out with something not only affordable but durable and tested. Great location great staff.”
“Luis was great. He was very helpful in finding what I needed and offering alternatives. I ended up buying a bunch of electronics. Thanks, Luis and Dexter for finalizing my Christmas shopping.”
“Dalton was the gentleman that helped me at bay plaza. He was professional, respectful to my needs and very friendly, I purchased all new kitchen appliances which were delivered at the exact window I was given . We were extremely happy with his professionalism that we returned and purchased a washer and dryer. Highly recommend. See Dalton for great service.”
“Yarga helped me select a Stearns & Foster mattress for my new home, gave advice on measurements and arranged delivery on time. He made the entire process a breeze. Thank you.”
11AM - 7PM
640 5th Ave, New York
Appliances
“Sokhna did an amazing job attending to my Dyson hair care needs! She answered all of my questions and spent time teaching me how to use the Dyson air wrap. Sokhna went above and beyond from a Customer Service perspective and attended to me with care and love!”
10AM - 5:45PM
387 7th Ave, Brooklyn
Appliances
“I just have to say how much I appreciate this business, the quality of the products sold and especially the knowledge and service provided by Steve and Charlie (and Frank for installations). I have been a customer for many years, repairs and purchases (air conditioners, vacuum cleaners, furniture cleaning) and even though I left the neighborhood a long time ago, I always return because I know I will receive the careful attention needed to help make an informed decision about a purchase. Thank you for your expertise and years of service.”
“I was in need of two 18,000btu AC units for my 2 family home. I went local not wanting to do a DIYS and needed it professional and fast. Len-Harris did not disappoint, the knowledgeable salesman Jonathan knew all the specs and pointed me to great units. The crew that replaced the sleeve were clean professional and knew exactly what to do. The two units installed in 1.5 hours and work great. I did receive better pricing compared to the box stores plus the old units and cases were taken away. They were even installed day after the purchase!”
“Great place to get a variety of things - from toaster to tv. Worked with victor and super nice, easy to work with and attentive. I appreciate their sponsorship on espn NY and try to only shop here when I can. Thx”
““I placed my order and it was delivered and installed the very next day! Fantastic service, and the delivery tracking system kept me updated on exactly when my order would arrive…””
“I never even knew there was a show room for Ferguson and when I walked in, it nearly made me giddy to see so many products up close and personal so I could order with confidence.
But the real treat was our salesperson Janam Patel. So knowledgeable, so kind - and possessing a keen eye. Janam really took care of us. He would call with updates and involved in our every need. It was an exceptional experience.
I highly recommend the showroom and in particular I recommend Janam. If you need something, just go in, ask for him and your shopping life will be infinitely easier”
“I have always bought from the store, they are very friendly. There I bought a pair of QSC brand speakers, I have been using them for 10 years and they have turned out well. I invite you, do not hesitate to come there, Mr. Jose will assist you, att Roberto Antonio”
9AM - 8:45PM
400 E Gun Hill Rd, Bronx
Appliances
“#1 gold spot in the Bronx. Gunhill road and Webster ave. Best price available from any other spot. Ask for Asme or Bibi. Reference if asked, Indio. Bless of wishes to all”
“This place is the best! Knowledgeable, friendly and patient! They are well stocked for a mom and pop shop. Been here since I was a kid. I came at closing like Banana head bad customer but they stayed open and helped me till I have every nut and bolt for an emergency job!”
“Great homegoods store. They've got a wide variety of stuff for such a small layout. The prices seemed reasonable too, by NY standards. Great customer service from the guy at the front. I showed him a picture of the item from the website and he found it somewhere in the back.”
“We worked with James to get our chair picked out, ordered and delivered to us. Every step of the way he was very helpful, thoughtful and professional. They were incredibly communicative as a company once we had purchased the chair and were coordinating the delivery. It could not have been an easier or less hands off experience as a customer, they even set it up for us!
I cannot recommend this place enough, thank you again!!!”
“I had an awesome experience. This is a very charming and clean place. The lady was very helpful and friendly and the manager was very nice also. Highly recommend!!”
“A happy returning customer for the past 30 years. Over the years, I dealt with various sales folks at S&W. Always a wonderful experience!This time it was Volvy M, his knowledge, understanding the customer, and patience, is a super experience.You can't go wrong by S&W!”
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“What looking for a mattress and got the most information and I’m very pleased with the service I received from Gregory! Will be back soon to revamp my mattress collection in my home! Thank you, Gregory!!”