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“Uncle Charles is the best sales person!! he knows his stuff about the products. He is a fun time at Kiki with him in the store love him. He’s the best clone him if you can cause Charles is the man.”
“Nick the manager on duty and Abby the sales representative were very helpful in assisting me with my purchase of a refrigerator. I left the store feeling that I have gotten the best value for my money.”
“I had a great experience at P.C. Richard & Son thanks to Raza. From the moment I walked in, he was knowledgeable, patient, and genuinely focused on helping me find the right refrigerator for my needs rather than just making a sale.
He answered all of my questions, explained the different options clearly, and made the entire process smooth and stress-free. His professionalism, honesty, and excellent customer service really stood out.
If you’re shopping at P.C. Richard & Son, I highly recommend asking for Raza. He made this an outstanding experience, and I truly appreciate all of his help. Thank you, Raza!”
“Walked in not knowing what washer I wanted Haseeb Mohamed gave me the time and attention to walk out with something not only affordable but durable and tested. Great location great staff.”
“I would recommend anyone who needs a exceptional costumer service at this location to Bibi who is very knowledgeable and experience ,very polite and helpful .”
“I purchased my TV from Ricky and his was AMAZING! I have been shopping PC Richards for years and he is absolutely the BEST!! Great customer service, very knowledgable with all the products in the store!”
“I bought a new dishwasher at this location earlier this week and it was a very pleasant, stress-free experience. Anthony Chance is a great salesman and delivers terrific customer service. Thanks for everything!
Edit: I returned to the store yesterday to buy a new air conditioner, and Anderson was incredibly helpful. I really appreciated his help.”
10AM - 6PM
42-99 Francis Lewis Boulevard, Bayside
Appliances
“I am so happy to bought the purchase from rechard son specially manager sara she's very friendly and good servic thank for sara again.....all so sales man thank you everything ....”
“George McIntyre was awesome! He helped me pick out a new dishwasher and made the whole process really easy. He was friendly, funny, and super knowledgeable.
He took the time to answer all of my questions, made sure I had the correct measurements, and helped me find a dishwasher with all the features I wanted. I never felt pressured, and he made sure I understood everything before making my decision.
Great customer service from start to finish. I’m so excited for my new dishwasher to be delivered! Thanks, George, for making what could have been a stressful purchase so much easier.”
“Sales was wonderful. Delivery I asked the gentleman to open the box on my new TV fireplace unit told me he couldn't do it. I also needed help just moving an old refrigerator to put the new one in that place and move them around. Told him I would take care of him. Told me he was too busy and left”
“My experience at PC was a great experience and the salesman Devin Rodriguez was exceptionally helpful and knowledgeable about I was looking for most importantly he was extremely friendly I would recommend him to my family and friends”
“Bruce took great care of me from the moment I walked in. He was knowledgeable, professional, and made the entire buying process easy. He took the time to answer all of my questions, explained the different Sony TV options and protection plans, and helped me get the best deal without ever making me feel pressured.”
“Gerson is a gem within this store. He is incredibly knowledgeable, patient, and completely focused on helping me find exactly what I needed without any pressure. Fantastic service! 100% recommend for any service needed”
“Great place to buy a dishwasher! A million shoutouts to Orlando and Dane who were professional, friendly, funny and kind. Dane also has great taste in shoes 👟”
“I can’t say enough about the excellent customer service. I walked into the store on 5th Ave and was greeted by Janique who asked if she could help. I came prepared with warranty and broken part. Even before I took the part of the plastic bag, Janique had identified the vacuum it came from. Wow! She walked me to the back of the store and asked me to wait as she spoke to her manager, Jon. The next thing I knew she was coming toward me with the replacement part in hand…all this in 10 minutes!!!! I told Janique I would write a review on google. I just got home…but first…I vacuumed around the apt (whew! That feel good!)…and then I wrote this review. Deep gratitude to Janique, Jon, and Dyson!!!”
“The very definition of why we need small shops. Explanations of products and costs, above-and-beyond service, interactions with an actual human being.
I needed a quick replacement for my Mom’s AC. Charlie (co-owner of the store) took the time to walk me through both the models and service including all of the costs. He was able to get someone to install within a few days.
When the serviceman arrived and started the work, he realized that it was more complicated and time-consuming than originally planned. Instead of leaving/charging more/doing just enough, he took the time to do it right including making a couple of runs to a hardware store for extra supplies. Yes, this is how it should be but it seems this level of professionalism is in short supply.
And because of this wonderful experience, the least I can do is to give this gem of a store a 5-star rating - and encourage anyone needing an AC, vacuum, rug-cleaning or any small appliance to make Brooke’s your first and only stop.”
“Garrick is an extraordinary and gifted salesman who offered product support and
technical advice that prevented me from purchasing a incompatible item. Thus, saving our organization lots of money in the long run!”
“Howard at Len Harris was great to work with. Knowledgeable and forthright. Helped me get the right ACs for a couple of rooms.
Their delivery and installation guys were equally as great. Removed the old units for haul away and installed the new ones in less than 30 minutes from when they rang the bell.
Brought their own tarps to protect the floors and their window installation is by far the best I’ve seen. Clean, professional looking and no gaps or light.
Truly the best experience I’ve had with new air conditioners.”
““I placed my order and it was delivered and installed the very next day! Fantastic service, and the delivery tracking system kept me updated on exactly when my order would arrive…””
“Yarga helped me select a Stearns & Foster mattress for my new home, gave advice on measurements and arranged delivery on time. He made the entire process a breeze. Thank you.”
“Hotbeat Electronics on Jamaica Ave in Queens is a hidden gem for musicians, DJs, videographers, and live sound enthusiasts. They have a huge selection of Yamaha mixers (including the MG series), JBL speakers, Pioneer DJ gear, dbx processors, Furman power conditioners, microphones, and tons of cables and accessories. Competitive prices with frequent sales.
The shop is a bit crowded and packed, but the staff is friendly and knowledgeable. Perfect place to check out gear in person before buying — much better than big chain stores for hands-on shopping in NYC.
Highly recommended if you’re looking for a mixer or setup for multi-camera video production. Solid 5/5! 🎛🔊”
“Great homegoods store. They've got a wide variety of stuff for such a small layout. The prices seemed reasonable too, by NY standards. Great customer service from the guy at the front. I showed him a picture of the item from the website and he found it somewhere in the back.”
“This place is the best! Knowledgeable, friendly and patient! They are well stocked for a mom and pop shop. Been here since I was a kid. I came at closing like Banana head bad customer but they stayed open and helped me till I have every nut and bolt for an emergency job!”
“What a great find!!! I thought I would never again get lightbulbs that I'd been using for years.... then I found this store and they had exactly what I was looking for. I ordered two days ago and they're here already. WONDERFUL!!!!”
“Great place to get a variety of things - from toaster to tv. Worked with victor and super nice, easy to work with and attentive. I appreciate their sponsorship on espn NY and try to only shop here when I can. Thx”
“With the help of Manager Eddy at Electronic Land, I was able to purchase the LG Gas Range and Dishwasher Over the Range and received all the rebates. May you prosper”
“Was coming there since the early 90s when it was a mall called Store World. REAL Bushwick/Ridgewood cats will remember that. Used to grab comic books and video games there as a kid. When it became this Liberty Department store, I was junior high/HS age.. I used to used to cop lil trinkets, little gear, little underwear, lil hoodie here and there after school, come here with my ladies and sit in front of the fans and cool off in the summers before continuing on.. or I would pop in to get lil knick nacks and admire the females working here.
Shoutout to the two West Indian dudes that used to take the bags. they had to working there over 15 years EASY, but doesn't seem like either of em are there anymore. Hope they're in good health wherever they are. Anyway, never had a bad experience there, staff always friendly and helpful, prices are compatible with economic people, and always have good deal going. Shoutout to Liberty, still going strong in a changing city.”
“Consider yourself lucky if you have the opportunity to work with Janam Patel at Ferguson.
I walked into Ferguson’s Midtown showroom and asked to speak with a representative. By some fortunate coincidence, Janam was available. My husband and I were undertaking an extensive renovation of our Manhattan apartment and, without a designer, needed considerable guidance on plumbing fixtures, faucets, vanities, mirrors, and more. Janam was incredibly helpful throughout the entire process; our renovation lasted for over a year.
He is exceptionally bright, efficient, organized, knowledgeable, hardworking, and genuinely pleasant to work with. What makes him particularly stand out is his responsiveness and willingness to help. If something needed to be changed, he handled it promptly and without fuss. Even while on vacation several time zones away, he remained available and attentive to our needs.
Janam is meticulous, flexible, and remarkably adaptable. Although he is clearly a very busy salesperson, he never failed to return our calls – usually within minutes or hours, and always in less than 24 hours. He has all the qualities one could hope for in a salesperson: intelligence, integrity, organization, strong work ethic, attention to detail, sound judgment, and a sincere commitment to his clients.
I would highly recommend Janam to anyone looking to purchase from Ferguson, and equally to any future employer considering him. As an academic who has had many opportunities to observe and evaluate young people’s work ethic, character, and potential, I see a very bright future ahead for Janam in whatever he chooses to pursue.”
10AM - 4PM
71-05 Metropolitan Ave, Queens
Appliances
“I’ve been coming here for years. I brought an upright Oreck vacuum from this store which has lasted for years and still works like new. I have a dog and three cats so very important that I use a powerful vacuum. Once a year I take it to M&M for a change of the brush, internal cleaning and new bags. Great service and good prices”
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“Excellent customer service from Mohammed!!! Bought a 65 inch tv!! Mohammed is very friend and nice ! Guided us on which tv fits best for our needs! Definitely will visit again here for other appliances!”