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“Was worried about shipping a package overseas. Greg at Latham DHL was super competent and walked me through everything, quickly had my mind at ease. Thank you Greg for a great transaction. Highly recommend”
“I have purchased a box and have all my packages sent to this UPS store. The owner is always very pleasant! Don the Manager is fantastic! Not only extremely helpful and knowledgeable but very patient with rude, pushy people who all pile in the last hour before they close!”
“Our business has used this company for a variety of needs over the year and they are always pleasant and professional. I see a woman made a comment about this place that is negative and I have never experienced anything but the opposite of her complaint.”
“The people at the store are super helpful and tend to everyone's needs personally. Tiani, Dana and Kristen helped me a lot in my formal process document mailing. This UPS store became my one stop shop because of them for all of requirements. Thanks a bunch for all the help.”
“Best customer service. This business has everything a UPS store has except the long waits. Everything from international shipping to scanning, faxing, copies and notary services. Can’t believe I never knew it was here in Albany. Safe, clean location.”
“Currently completing an expansion of my daughter’s business, Shipology to the Stone Management facility in Watervliet,NY. They have treated her like family. That makes Dad feel really good.”
“Very helpful, pleasant, and worth the travel to utilize FedEx shipping. They managed to get my package out next day as I needed.I will definitely utilize them for drops and possibly pickips if available.”
“We use Sentron for almost all of our mailings. They are great to work with, do quality work, and are always upfront and realistic about timing and costs - which always exceed my expectations. Even when I have to beg for a rush job - they do their best to accommodate. They know our business and seem to understand and be flexible about working with us and the craziness of the non-profit world and I trust them with our direct mailings, event mailings, and everything in between.”
“Excellent customer service. Talah explained the difference and pros and cons of laptop models I was considering. I'm very happy with my purchase so far. Everyone I dealt with was professional and friendly.”
“We had a shipment coming in earlier than anticipated to our residence while we were away. Thanks to the great communication and management at this terminal along with an awesome driver, our delivery was there in excellent condition when we got home.Thanks to all.KevinRetired Freight Driver/Dock”
“I have to ship large boxes for work multiple times a year and have always had a great experience here. The reviews are really surprising to me because I've never found the two guys working here to be rude. They're certainly busy, but they do a good job and always provide a great thoughtful service. They're also pretty quick, usually never a line.”
“Fantastic Service! I needed to send a large, expensive, delicate and weirdly shaped fan (dyson) as a gift to a friend in Indiana. I shared with staff - including the manager - about the fan being damaged in transit. The manager assured me the fan would be packed so securely that it would not budge in transit and would arrive in perfect condition. And the manager was true to his word!!! In fact, my friend could not believe how securely the fan had been packed and made a Fort Knox reference in describing how well the fan had been protected. So now this is my go-to UPS store even though it is not rhe closest to me. It is, however, the BEST!”
“I have had the most frustrating experience with FedEx this week. BUT I would just like to say Bridget who was working tonight was probably the most kind and helpful person ever. She was understanding, helpful and empathetic. As someone who is in customer service management I truly appreciated having someone that new how to deal with a situation with a frustrated customer. I drove over a hour to pick up and my package and wasn't there. She exhausted every option to help she was kind she even made sure to take a personal interest in resolving the issue and I showed up right before closing. She truly goes above and beyond. And I called 1800FedExgo after leaving.....that was ridiculous and pathetic the people on the phone literally put words in my mouth didn't listen to anything I said and made me want to throw my phone out the window. So yes to Bridget but FedEx do better.”
“I stopped in to ship an Amazon return. It was about 230 pm on a Friday afternoon and there were no other customers. I was waited on promptly and out of there in 5 minutes.”
“I have to tell you it's such a pleasure coming into this post office. Beatrice is always so helpful and kind!! I am so thankful for the time she gives and is a true credit to her profession!! It's such a refreshing change from where I moved from. It's nice to go to a post office where they take time to treat you with respect!!”
“Great delivery! Had a big pallet delivered, and Kim was always most helpful over the phone. The delivery man went the "extra mile" to help me out, the road was not that easily navigated but he was clearly an experienced driver and a really kind gent! The 4-hour delivery window was reliable.”
“I definitely had to take the time to write a review because I feel that it's well deserved. I was trying to ship my father a pair of winter boots for Christmas and had first gone to UPS who quoted me $45 to send them to Texas. Considering I had paid a little over $60 for them, I didn't want to spend that much to ship them. Bryan was phenomenal in helping to make the shipping cost slightly more affordable. I still had to pay $30 but his generosity made the price seem more manageable. I just really wanted to get the boots to him since they didn't come in time while he was still living in Massachusetts. Bryan definitely made one headache more tolerable. Thank you.”
8:30AM - 12PM
145 16th St, Watervliet
Shipping Centers
“Had a wonderful experience with Mary from the front desk. Seldom do I send an email that's not electronic. So I always sincerely appreciate someone helping me remember where I write what on the envelope.
Thanks again”
10AM - 6PM
241 Rte 9W, Glenmont
Shipping Centers
“We needed to ship a package to England. But UPS doesn't ship to England so we were dissatisfied with the product. However, the sales associate, Justin, was very helpful and professional.”
“The help I received from Niajah & Tristin in the copy center was outstanding. They were friendly, professional and took care of my needs quickly and efficiently.”
“Carlos was an absolute delight. You really don’t come across great customer service anymore these days, especially In places like the post Office, where people are just trying to get through their day. What a pleasure it was to walk in here on a Thursday afternoon, and be greeted by such a pleasant smile and helpful demeanor. Carlos is the epitome of a someone that can truly change someone’s day around just by being kind and helpful. Someone that goes above and beyond, just because. Truly one-of-a-kind and I hope to see Carlos again soon. Thank you Carlos for being one of those people that restores my faith in humanity!”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
“My favorite local post office. Usually not too busy, I go here a lot. I like it better than downtown because there is a parking lot and (usually) shorter lines. The staff is friendly and helpful. The location is small but it's very convenient for anyone in the Lansingburgh area.”
“Not to be confused with the Southbreast, which is the nickname of a girl I knew who was born with a boob where her jayjay was supposed to be.These days I drive everywhere, but when I lived in Southern California (you know nobody walks in LA), ironically I did so without a car, and used to get around using buses and sometimes trains and very often planes. So basically John Candy without the excess weight.I flew to so many airports in the west end of the country on Southwest, from Boise to Portland to Spokane to Seattle to Sacramento, Vegas, Orange County, San Diego, and so many more, according to my flight records (a personal record I keep of all flights I've taken.I was in and out of Albany just once... my partner and love of my life lived in Buffalo, and if it were much cheaper, or if we were heading to NYC, I sometimes flew into other NY state cities or nearby cities. Albany had a much more understated airport than I expected, but it was nice and clean.I can't even count the number of flights I took from Los Angeles International to places like San Diego, Las Vegas, and much further afield back home to New York and Buffalo via other places like Detroit.I used to basically live in LAX although I also flew Southwest to or from places like San Diego and Las Vegas and even from Hollywood (Burbank) once, and John Wayne in Orange County on three occasions when I was living in San Juan Capistrano. And so many more.Southwest Airlines was amazing back in those days, and it's a little bit less great now, but it's still one of the better ones of a bad bunch, and they're still a little bit less likely to be ripping you off for things like baggage and whatnot. And I appreciate that.They're still my favourite airline, even though like most other airlines they've definitely had some major setbacks after 9/11, and in terms of the economy.”
“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
“This was my first time in, as I usually use ups ground shipping. I will be back for sure! Lea was very helpful and had excellent customer service. Thank you for making it a seemless process for me.”
8:30AM - 2PM
279 Troy Rd #9, Rensselaer
Shipping Centers
“It’s a great store. I’ve shipped many packages of important items here. The staff has always been kind and helpful. There’s always a variety of staff and I’ve never run into anyone who hasn’t been professional and courteous.”
9AM - 12:30PM
392 Feura Bush Rd Ste 700, Glenmont
Shipping Centers
“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”
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“I go to this UPS store for all my returns. Have always had a positive experience with the employees. I really feel bad for them sometimes though because they deal with a lot of dickhead customers that I seen firsthand. Couldn’t be me”