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βFrankie ,Ebony & Sasha helped me today they were quick and efficient . All of them greeted me formally and assisted me with absolute professionalism they all need a raise Frankie especially helped me by introducing to anew savings account that will help me in the future . Thank you guysβ
βBeen a member for years and Central Valley is my usual stop. Truely great attention and service. This branch stands out as a great example of the Credit Union ethos.β
βI highly recommend Mid-Hudson Valley Federal Credit Union for their outstanding commitment to community education and financial empowerment. As a community partner through Orange-Ulster BOCES, we have had the pleasure of working closely with their team, and they have been exceptional.
They consistently provide informative, engaging, and personalized sessions for our students and community members, helping them better understand financial literacy and the wide range of services available to them. Their professionalism, responsiveness, and genuine dedication to making a positive impact truly set them apart.
We are grateful for this partnership and look forward to continuing our collaboration.β
βStephanie, James and the team where remarkable (as always), as they handled all our needs. Thetrancperancy and attention ro detail is top notch! Another good experience and swift transaction. Good jobβ
βKathleen Mazzuca is a truly exceptional employee. She helped me through a problem I was unable to resolve, and needed help with. Without question, Kathleen made it a priority, continued to follow up, and resolved my issue. Thank you!!β
βI have been dealing with North Plank Road branch for just over a year. Tiana and Elaine are my go to. Everyone I have met in this branch are very nice, very welcoming. Couldn't ask for better customer service.β
βI was welcomed by Brian for my transaction today. He is always a pleasure to work with, when I come into the South Plank Rd. Also, chatted with Jodi. I am so glad that we the ave this branch so close to my home.β
βThese folks ARE THE BEST!
Brad and Brittany took care of my father and I for a medalian signature which was complicated but they were a huge help and stuck it out in spite of it being so close to the end of the day .
many thanksβ
9AM - 12PM
344 Main St, Beacon
Banks
βWhat a pleasure it is to have Donna Wagner help me each and every time I go into the bank. She is extremely knowledgeable and patient each time I need asssitance all while being very professional. She is definitely an asset to Citizen's Bank.β
9AM - 12PM
67 Jackson St, Fishkill
Banks
βI had a issue closing my account from a different state. Mr. Vernon was very understanding, was very professional and took his time to correct the issue and after quite a few weeks of tussle, closed the account and made me a happier individual. At first I was very upset and very hard to deal with but Mr. Vernon is the go to guy. He saved the day and my sanity. Otherwise Its a great local bank. Thank you all. Hope this helps.β
9AM - 12:30PM
456 Broadway, Newburgh
Banks
βLove doing business with the team here.
Everyone is so kind, and focused on customer service & loyalty.
A++ love the team here, keep it up, keep it local.
THANK YOUβ
βMandy Bosley is amazing. Because of my physical limitations of being able to get into the branch, Mandy went above and beyond the duties of a branch manager. I have been with Walden Savings over thirty years. One of the better decisions.β
βI come to this bank almost every day, and the employees are always helpful, friendly, and professional. They make every visit easy and pleasant. Great customer service!β
Closed
701 US-9, Fishkill
Banks
βEverybody at this bank are so friendly so helpful honestly customer service at this bank is like something I’ve never seen before. They remember your name they know you.. Charlie Lorraine Randy And the whole crew are just the best to deal with. So if you are new to the area, this is the bank for you.β
βOur Highland Falls branch of the WVFS&L and the employees are simply the BEST ! Doreen, Kristine, and Amy are always friendly, helpful, professional, and offer concierge service! It’s the only bank I use!β
βI had a concern over the weekend that my account may have been compromised and I was able to reach Eric at a different branch. He immediately helped alleviate my fears, implemented the necessary protocols and guided me to follow up with my regular branch on Monday morning. When I did, I spoke with Kelly, who was equally outstanding!
Both Eric and Kelly were the epitome of professionalism and customer service. They went above and beyond to ensure I felt secure and supported throughout the process. They also made the process seamless which is so appreciated. I am so thankful to deal with a bank of this nature, because they genuinely care about their customers.
Thank you to both of you! -VBβ
βThe staff here are kind and caring, as well as competent and professional. Weβre glad we chose this local community bank, & we always look forward to going in there.β
9AM - 12PM
406 NY-32, Vails Gate
Banks
β(Reviewing specific location, not bank as a whole) helpful and friendly staff, has a drive through, free and wheel chair accessible parking. The only downside is that once the bank closes you cannot access the ATM (there is a card swipe to get in to the ATM after closinh but multiple people I know cannot get in with their citizens bank card)β
βGreat customer service experience on my 1st time calling into PenFed inquiring about becoming a member. Very easy process to get into PenFed & I couldnβt be more happier now that I am member.β
10AM - 1PM
119 Temple Hill Rd, New Windsor
Banks
βI'm not a big fan of Key Bank as a company, but the tellers at this particular branch are something special.
To make a long story short, I went in today because my account was compromised. It's very difficult for me to get there due to a lack of transportation, and I learned that I wouldn't be able to withdraw my paycheck from there until the next day.
Under normal circumstances I'd be screwed because I cannot possibly make it to the branch tomorrow, I have no transportation and I'm on my last 20 bucks, so not only did the teller offer to literally drive my money to my house tomorrow, they even got me a ride back home today.
To say that those people went above and beyond to help me is an understatement. That key bank branch is ran by angels. If any of you are reading this thank you, I owe you one.
If anyone else from key bank is reading this, give those people some raises, they deserve it.β
Closed
5075 US-9W, Newburgh
Banks
Closed
200 Main St, Beacon
Banks
βI've been in Beacon now about 23 years and have always done my banking there. The tellers, bank manager, and financial consultants are like family to me! The service is ALWAYS top-notch, personnel are very friendly, and with the remodeling, the envionment is even better!β
βThe employees here have taught me so much about how to manage my money. This credit union is pretty awesome. I went in asking for advice on a car loan and on cds and money market savings and they all had great facts to share. I highly recommend you start banking here!β
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βSmall town banking done right. Do yourself a favor and stop in and say hello to the branch manager Vanessa, sheβs the best and is the reason I donβt take my business elsewhere!β