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9AM - 4PM
3000 E Main St, Cortlandt
Banks
“Had an amazing experience with Joe Wallace and his team. The pricing they offered was too good to be true. Joe was very pleasant, passionate about his work and answered all of our questions. They really helped us and we are grateful! Thank you so much and would definitely recommend!”
9AM - 4PM
32 N Main St, New City
Banks
“I was so unhappy with Apple Bank until I found Miriam Aidoo at the New City Branch. I travel alot and personal customer service is important to me. I am so grateful to have Miriam to work with.”
“I currently live in Georgia and am a member of a credit union down there, but was visiting family back home in New York. I had a large check I was worried about carrying back down to Georgia. I was grateful to find that Palisades and my credit union were in the same co-op. Even though I was a visitor, Hakeem looked up my credit union and account and made the deposit immediately. It was a huge relief to be able to get it done. Thanks Hakeem!”
“My husband and I had an outstanding experience working with Peter Akdeniz on our mortgage refinancing and home equity lines of credit. Peter was detailed, organized and thorough - he helped us lock in (twice) successively low rates on the refinancing and kept us informed through quick HELOC closings. We could not say enough about his professionalism and dedication.”
“Love this branch the only thing that stinks is they are closed on Saturday's if they were opened on that day would give it five stars. Can't take money out when I need to since I'm waiting for my debit card to come in the mail.”
“Came to this location, because of the lack of customer service at the other location in this area. I was greeted respectfully and sat at a desk and was allowed to inquired and clarified on items. Definitely exceptional customer service. Thank you for being an asset to Chase.”
“The staff at affinity in stony point are amazing, they always go above and beyond and are quick to help when you have questions. Its always welcoming that the Jeanine and the staff remember the customers by name and greet you every time you come in. I have banked at so many big banks and the experiences were terrible. Affinity is such a great fit to the community i could not be happier with the service.”
“I would especially like to commend Denise at the Putnam Valley Branch. She was most helpful with the problems we had. She kept on top of everything and with all the changes the bank went through she kept us very informed. Love Her. Lynn Meyer Reform Church of Cortlandtown”
9AM - 4PM
115 S Main St, New City
Banks
“Step into Key Bank in New City and discover a refreshing banking experience! Friendly and knowledgeable staff deliver top-notch service with a smile. Efficient and personalized solutions make your financial journey a breeze. A gem in the heart of New City, Key Bank exceeds expectations and wins hearts!”
9AM - 5PM
720 Lee Blvd, Yorktown Heights
Banks
“I am very impressed with the customer service at this branch. I really want to give a HUGE shoutout to John Fasciglione. He has been so sweet and beyond helpful with us as we close on our first home. He has gone above and beyond to help us with getting the documents we need during this process. We thank you so much for your help and hope to continue working with you at this location!”
“Penfed's main customer service # routed to Lela at this branch, and she is a knowledgeable delight. I was hoping she could get credit for the sale in some way, but no she was just happy to be of help any way she could! Penfed has a great company culture and excellent rates (I got an autoloan in the past with them - I was told no origination fees or pre-payment penalty, and paid the loan off early without issue). Didn't know they had branches, and wish I had one near me!”
“I had a great experience with Susana at this branch. She was understanding and on my side fighting for the fees I was wrongly charged. I felt as if she was on my team which is always a nice feeling when you’re dealing with financials. I’d recommend her for your banking needs”
9AM - 4PM
26 US-9W, West Haverstraw
Banks
“I have been with this bank for 2 years. I was definitely not bank smart, thus I lacked in terminology and wisdom. Thus after being scammed by several financial companies over the years, I had my doubts. This bank was patient in helping me through the process which is actually simple. My money made the interest they stated. Easy Peasy. However the one place they lack is they do not inform you if interest rates go down on your account, which only happened twice. So you need to watch your account monthly. Other banks do the same but not all. Then you have to make a decision. They phone is answered by people at the bank not overseas which was a definite plus these days.”
“Once you get past the initial small deposit verification and the “checking only linking requirement it is easy to navigate your money. Have used them for years without issues. Current interest rate on saving is 3.5%”
“In life everyone goes through hard times, pain, suffering and losses. however only those who have the guts to get up and continue with their journey, emerge victorious.”
9AM - 4PM
3149 E Main St, Mohegan Lake
Banks
“We’ve been Citibank customers for more than 30 years and on occasion we need help from a branch member. This past month we seem to have had several different issues to handle. We couldn’t have been more pleased with the assistance received from Tom Byrnes, the bank manager. In each instance he took his time, he was patient. He was thorough. He was clear, professional, thoughtful and caring. We were thankful for his guidance. It was a reminder of why we’ve stayed with Citibank so many years -- it’s the people that work there.”
“Great customer service experience on my 1st time calling into PenFed inquiring about becoming a member. Very easy process to get into PenFed & I couldn’t be more happier now that I am member.”
“Mathias at this branch is such a help! After being pressed for time having issues with a loan with another bank he made this quick and easy and the two times I met with him have always been pleasant, and everyone in branch is always kind!”
9AM - 5PM
124 NY-303, Valley Cottage
Banks
“I think the people here are human and pleasant at this branch. I’m not sure why I saw a one star rating.
Awhile ago I went there and was disappointed to learn that the lobby is still not open due to the Covid19 pandemic. However, one of the drive-thru tellers came to the front door to enquirer about my business.
I needed a roll of quarter to do my laundry and I knew from before, that this branch do not give quarters through the drive-up. He arranged for another person in the branch who had the keys to come with him and we did the exchange. We were all wearing our masks and we were safe.
I appreciate people who know that rules are not set in stone, and are able to use common sense and human intuition to make decisions.”
9AM - 4PM
1753 E Main St, Mohegan Lake
Banks
“Very nice banker helping me with my issue. Not much of a wait to be seen. Loooong wait for the Apple lawyers to respond to a question (WellsFargo handed the same thing faster) so delay in resolving my issue. Few bank locations in Westchester/Putnam.”
9AM - 4PM
228 S Main St, New City
Banks
“Shahana provided outstanding customer service from the moment i stepped into the bank she greeted warmly and assisted me with my request immediately. She took the time to actively listened to all my questions and provided a clear solution to meet my needs. Thank you!”
9AM - 5:30PM
152 US-6, Mahopac
Banks
“Everytime I go, everyone is always pleasant. Also every banker i dealt with is very knowledgeable. Wish they have earlier or later hours since I work during same hours. Lol”
“My mom, a long time customer at this branch, 1100 Pleasantville Road, Briarcliff Manor, NY, was, unbeknownst to her, a victim of an online scam. The quick thinking and compassionate team at this branch thwarted her attempts to wire money internationally. The customer service at this branch is exceptional. They know and care about their clients. We are forever grateful.”
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“all of the staff are super nice and helpful and they have free lollipops really cant complain, atm cash deposit is never available tho and i work during banking hours, can you guys fix that soon pls”