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“Ronnie did an amazing job taking care of me today. He’s very knowledgeable and helpful. I would highly recommend someone visiting the store and have him take care of their needs.”
“This was a wonderful and seamless experience. Anthony was a great help and a great guy to work with. Overall I am extremely satisfied with my experience and would recommend others to shop at this location!”
“Visited the store recently to upgrade my service. Gregory Hordon assisted me. He was phenomenal. Great customer service, answered all my questions and made me feel very informed. Thanks again Greg!”
“Amazing Customer service from Justin the manager he was really detailed and took his time. Super knowledgeable and got everything done in one shot with no issues. His reps were a pleasure and a great experience overall in the store!!!”
“The computer pros at AAccess.net New City have always responded quickly to our computer repair needs. They are professional and friendly and always get the job done!”
“Rafael and his team are experts at what they do. they are polite, efficient, and respectful. even when i had a minor issue Rafael made sure to call me to follow up and ensure that everything was rectified. I will be using this location for my needs moving forward.”
“The staff is incredible! Brought in my IPad to activate, my tech, Missael is fantastic! By bundling my IPad with my Android...he saved me quite a lot of money! Plus I got Hula for free!!! You need to come in and see these great people!!!”
“I went in today, because I had an overdue bill and my phone was cut off. An employee named Leeyah welcomed me with a big warm smile and immediately asked how she can help. I explained that my bill was due and I wouldn’t be able to pay it all, but I was willing to pay a large portion. Rather than take my money and send me on my way, she helped me to make a payment arrangement and saved me over a hundred bucks that I was prepared to give up. Also she made me aware of the in store service charges and encouraged and helped me service up from my phone. I’m thankful because I needed to lock up a few things for home and some other necessary items with that money,and she helped me get my phone back on without getting a dime out my pocket. I am really appreciative because a lot of places just “take your money and go”. But she was patient and worked me kindly to debit up from my phone. I am thankful for her warm welcoming personality and money saving advice. I was able to put that money to good use in other areas of my life and I am thankful to her.”
“A awesome vist with Keith Darbonne. He went above and beyond his duties to make sure my issues were resolved in a timely manner.
I will never forget Keith.”
“Had a great experience at this Verizon store. Worked with Richard. He was tremendous. Every step he was clear on what was going on. He explained everything. Answered every question. He made my non tech savvy wife comfortable with the whole process. He was knowledgeable and patient. Great qualities. Very pleased with the experience”
“Amanda was thorough and was helpful throughout the whole process we’ve been w/ Optimum. We had to call my brother and activate through the phone and she was really patient and kind. Thank you!”
“When to this location today, was helped by Pablo Culcay, who assisted us. He is very patient, knowledgeable and helpful. He is an asset to this store and makes it a pleasure to do business with Verizon”
“All I can say Optimum is much better than Verizon. Except for the fact that they forgot to send my the $250 gift card promised when I moved and transferred my services.”
“My visit to Verizon was fantastic, thanks to the store manager, Alex. He offered truly exceptional customer service – he was incredibly friendly and efficiently resolved my issue. His positive attitude made me feel valued and eager to come back for any future needs. A superb experience all around!”
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“I would like to acknowledge the verizon store on Croton and the gentleman Jeff who helped both myself and my wife for the problems we had experienced,. Jeff was kind, helpful and spent time correcting these problems He is an asset to verizon”