8:30AM - 7PM
5165 Broadway, Depew
Mailbox Centers
“I've been a customer of this location for over 15 years with a PMB. Jon and Sue were great and their staff are also great. I can't stress enough how professional and great this location is”
“I had several Amazon returns. Georgina was so patient as we tried to figure out which item went with each code. Even when some of the codes didn’t work (Amazon issues), she helped me through the process of fixing them! Georgina, thank you for your amazing customer service!!! I gave her a high five when I left!! I will be back!”
“Wendy was amazing, patient and helpful when I had a ton of returns to do, she even helped me print out my shipping label when I forgot it at home. Thank you so much!!”
“The staff. Every time I go in there, everybody is so friendly and helpful. During this visit to your store, I was waited on by Jesstin. He was wonderful. Very patient and walked me through some things that I was confused about with my returns.”
“Friendly, fast, efficient service! My transaction was completed quickly and was less expensive than I expected. I shipped a ten pound package by ground and was told it would be delivered from NY to GA in 3 days. My package was delivered, as instructed, and in good shape. Excellent experience at the UPS Store in Orchard Park.”
“Always great customer service.Have been to this location several times and the young black female is always the sweetest.
UPS charges $2 to tape a box BEWARE”
“I’ve never had issues with this location and love how close it is to me, however, I wish they would update their hours on the door sign and on Google maps to reflect they ARE CLOSED ON SUNDAYS so I don’t bother rushing on a Sunday to get over here. That’s twice I fell for the Google maps hours! They were months apart so I’d forgotten or thought perhaps it was only temporarily shut.”
“This was likely not the best representation of this post office as it was a Saturday before Xmas so it was busy and slow. There was also a problem with a computer so only 2 were up and running. It looks like normally there is at least 3 if not 4 registers.
Staff were very polite and knowledgeable. There was plenty of packing material, even special holiday themed boxes and mailers.
This is great if you're a Canadian and need to mail something in the USA as its right beside the Galleria mall.”
“Everyone always professional and courteous. Greet you immediately when you come in the store and ask how they may help you. They have a very good knowledge of all the operations from shredding to shipping to questions about pricing for sizes of boxes. Great company always clean very little waiting. Good parking.”