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“With no exaggeration, this is by far the best UPS location in the NY area. Best staff, clean facilities, extremely organized, short wait times, extremely efficient.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“The staff at this UPS Store are consistently helpful, professional, and a pleasure to be with.
I especially want to recognize one young man whose name I wish I knew. He stands out. He is knowledgeable, patient, resourceful, and has an impressive ability to understand what a customer needs and find the best way to help.
I have a traumatic brain injury, and as a result I can sometimes be slow processing information or forgetful. Even with a long line of customers waiting behind me, he has never once lost patience, rushed me, or made me feel lesser than anyone else. He simply gives me the time I need and helps me get things done. That kind of respect, kindness, and understanding means more than I can articulate.
There was a customer who came in while I was there, he must have had hundreds of pounds of items of ship. He came in with a dozen or more containers. You could tell he was on overwhelm and becoming frustrated.The young man defused the situation immediately- offering the man water! Just so smart, strategic and kind!
He has a natural ability to lead. If he is not already in management, he should be. I could easily see him overseeing multiple locations as a regional manager. UPS would be wise to recognize his talent and give him opportunities to advance.
A great staff and a very well-run store.”
“I was in a serious jam after staples messed up my order, I called and spoke with a guy named John. He was eager to help, accommodating to my timeline and very friendly and easy to work with. They gained a life long customer in one phone call!”
“The best. Very professional and friendly. Cargo to Colombia, the best price and very reliable. More than 5 years using this service and without any setbacks. Thank you very much”
8:30AM - 6:30PM
1333A North Avenue, New Rochelle
Shipping Centers
“We ordered 2 “Big Heads” for our son‘s wedding of his cats. Quality and speed of delivery were exceptional. They survived several hours on the dance floor, the after party and are now decorating their apartment.
Highly recommend “big heads”to add one to an occasion!”
“I visit this location pretty often. The staff is always kind and helpful. I need to give a special shout out to staff member Drew Alexander.
I was there in the morning last week. There was at least 6 people ahead of me then eventually some behind me. He was alone in the store but maintained a great attitude. He directed some people to the kiosk for Amazon returns. He took care of everyone’s needs calmly and politely. Drew is a true asset to the team and his dedication to customer satisfaction deserves recognition!”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Shipping Centers
“All of the service reps at this location are courteous, helpful, patient, and prompt. They are always helpful when I’m trying to return a package. They never lose their temper when I’m trying to find my QR code! 😂 I go to this location all the time for whatever I need. Thank you all!!!”
“I had such an amazing experience at Staples, especially with Everson, Richard, and Wade at the Printing Center! I came in needing a last-minute seating chart for my wedding, printed on individual cards, and despite some issues with the printer, they worked together so patiently and professionally to make my vision come true.
They were incredibly kind, accommodating, and willing to make every change I needed until I was completely satisfied with the final product. They never made me feel rushed or like I was being a bother, even though I know last-minute wedding projects can be stressful!
I truly cannot thank Everson, Richard, and Wade enough for going above and beyond to help make such an important part of my wedding day perfect. The Printing Center at this Staples is absolutely phenomenal, and I highly recommend them to anyone who needs printing services. Their customer service and dedication were exceptional!”
“On this pass Wednesday I walked into this ups store and theses professionals work above and beyond. She looks like pink the singer . She was amazing . She was multitasking 3 things at once . Also acknowledges everyone that walks in the store . Her coworkers also amazing professionals even young gentleman that they were training was very polite . Thank you ups for hiring such great workers .”
8:30AM - 6:30PM
24 West Railroad Avenue, Tenafly
Shipping Centers
“I’ve never lost a receipt in the past and needed it for work. I know some people have it reprinted all the time at stores, but wow, what a relief. Such a friendly and patient staff who actually addresses each customer with care!”
“I’ve always had a good experiences at this location, which is my go to since it’s walking distance. I only wish the notary was there in the morning instead of 12 noon, but I don’t know the workload or if service is limited in that aspect. Overall a good place!”
10AM - 6PM
405 North Avenue, New Rochelle
Shipping Centers
“Jeannette was extremely pleasant and patient, making us feel welcome and explaining everything we needed to know. She was also very efficient, taking the time to confirm the information we had given. Thank you, Jeannette!”
“I ordered postcards online for same-day printing from this Staples location, but one of the printers was unexpectedly down. Jessica from the print department called me promptly to explain what was going on and offered several helpful options for getting my postcards printed and shipped. She even kept me updated on the possibility of a repair later in the day.
Although I ultimately decided to cancel the order since it wasn’t urgent, I was genuinely impressed by the communication, professionalism, and care I received. In a time when great customer service can be hard to find—especially at large chain stores—this experience really stood out. Huge thanks to Jessica and the print team!”
8:30AM - 7:30PM
650 E Palisade Ave Ste 2, Englewood Cliffs
Shipping Centers
“I had a great experience at this UPS location. Every staff member I interacted with was kind, patient, and genuinely helpful. They took the time to answer my questions and made sure everything was handled smoothly, even during a busy time. It’s clear they care about providing good service and making the process easy for customers. Really appreciate the positive attitude and professionalism—definitely one of the better experiences I’ve had shipping packages.”
8:30AM - 7:30PM
185 W 231st St, Bronx
Shipping Centers
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
10AM - 6:30PM
3811 Dyre Avenue, Bronx
Shipping Centers
“This location is local for me. The parking is a little inconvenient, but the expediency of returning items, gives me reassurance that I won’t be in the store long enough to be ticketed.”
“5 stars for Jessica L. staples staff employee For going beyond and excellent service please give her a raise also a gentleman at the counter was great thank you guys”
“Highly recommend !! We've gone to Nicole's Reproductions for printing signage, posters, invitations and more for family gatherings such as birthday parties, bridal/baby showers, etc.
Their expertise and excellent customer service can't compare to using an online printing service or somewhere like Staples/CVS where it can easily be printed the wrong size, blurry, etc.”
“I had an absolutely amazing experience here, all thanks to Derek. My parents and I came in because we weren’t entirely sure how to return an Amazon package through UPS, and Derek went above and beyond in helping us. He was incredibly patient, calm, knowledgeable, and genuinely kind throughout the entire process. He took the time to explain everything clearly and made what could have been a confusing situation feel completely stress-free.
Outstanding customer service like this is rare, and it truly stood out. UPS is incredibly fortunate to have someone like Derek on their team. Without a doubt, this was the best customer service experience I’ve had at this store.”
“I recently had a complicated return shipment of a 90lb scooter. Julianne, Nakeya and I apologize for missing other names went above and beyond to help me with this difficult return. They did not look at me as the guy with the giant burden walking in they looked at me as someone who needed a lot of help and provided it beyond all expectations. I will forever take the ride to their shop to ship because of the service I was provided. Highly recommend without reservation.”
“Cheyenne was absolutely amazing! She told me all about the great deals they had and even helped me bring my water to the front register. She was so sweet, kind, welcoming, and made such great conversation. This was my first time here, and I truly couldn’t have asked for a better person to assist me and make me feel so comfortable. I’m incredibly grateful for her wonderful service. May God continue to bless Cheyenne she is truly amazing!”
“This particular store has really wonderful staff. They help you, they're kind. Their energy is fantastic, although it is a several miles away from me, I will go back to that Staples. It should be almost like a training hub for new employees to see how customers can be treated provided service and given information to make it an overall productive experience.”
“I have the pleasure to speak with Marika. Omg we need more dedicated and hard worker like you.She is highly knowledgeable, she treat me with respect. She goes above and beyond to make sure I was satisfied. Marika i really. Appreciate you. Great job♥️?”
“Such a neat, clean, fresh looking, cool on a hot day, friendly store. On a Sat morning, not much of a line, returned my Amazon package very easily and left. Highly recommend. ❤️”
“I have used this shipping company several times in the past and every time they have exceeded my expectations. They are fast and definitely reliable. The customer service is beyond phenomenal. They will come pick up your barrel from your pick up location. This is the only shipping company that I will ever use, especially shipping barrels. If anyone is looking for a trustworthy shipping company I recommend Dennis Shipping.”
8:30AM - 5PM
545 Western Highway North, Blauvelt
Shipping Centers
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“I don’t know if it was that this post office was great or that I had just visited the one in White Plains and the contrast was insane. The man behind the desk had a nice calm demeanor and helped me out with no issues whatsoever. Thanks for making it And easy experience”
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“Went to drop off an item for a Mercari sale (third party e-commerce app) and the 2 men at the counter were incredibly helpful! They made friendly conversation and answered any questions I had. I wish I asked their names, but they were at the front desk on 7/31/25 at 11:45am!”