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“I received excellent customer service from the moment I walked in the door. The used vehicle that I purchased was in excellent condition, and the buying process was easy and painless. Rob Monaco was knowledgeable, patient, and thorough. Kire, the finance manager, was straight to the point and kind with the decisions I made. I definitely would purchase again. Basil Dealership made the drive to Buffalo worth it. -A Happy Rochester Customer!-”
“Rob and Alli are superstars!! Easiest car buying experience I have ever had. Super nice. Bought a 2023 Hyundai Palisade (Robs old car... sorry Rob we will take good care of it! I would highly recommend Basil Mitsubishi you won't be disappointed!!”
“Austin Strope was my sales guy today and he went above and beyond to make sure I walked out with what I was looking for. I appreciate it tremendously. Very friendly and cared about what I wanted and expected from my visit today. Leaving with a 2020 jeep wrangler unlimited. Thanks Austin”
“From the ease of scheduling my appointment, to the Service Writer reviewing the work I requested, to setting up a ride home for me while the work was being completed, everything went very smoothly! All work was completed accurately and sooner than expected!”
“This is a great family owned car dealer. They have quality rust free vehicles. A variety to choose from. Dominic took a lot of time to answer all our questions and worked with us to get my wife's vehicle. Would definitely go there again”
“My car was vandalized and these people made that experience not nearly as painful as it could have been. Brian communicated along the way every thing that was going on. They also all tried to help come up with alternatives when we ran into issues. Also a lovely group to chat with.”
8AM - 6PM
1346 Niagara Fls Blvd, Tonawanda
Used Cars
“Matt were great!
Called Matt, there was a grinding sound coming from under the front end of the car.Matt had us bring it in immediately.
After he drove the car and heard the noise he checked the front breaks. There was a rock that got caught between the rotor and break pad. If Matt didn’t pay such close attention to the noise it might have taken him a lot longer to discover the hidden rock.
Friendly, courteous, knowledgeable and timely, plus great pricing. My car is running with no noise. I will definitely take my car back if I experience any other problems!”
“I purchased my vehicle in 2023 , Kyle was amazing and helpful.Nikki and Jackie in financing are very knowledgeable, kind & helpful .They are always available to answer any questions and explain everything. I received excellent service and I would recommend Ontario Auto. A special thank you to Nikki , I appreciate all your help and patience.”
“Had an amazing car buying experience! Felice was super helpful in answering my questions and my mother in laws questions about the vehicle I was looking to purchase! My car was clean inside and out. He told me about his business and earned my trust. He took time with me and explained things even when we called 5 million times. He wasn't impatient and super helpful!”
“I came and got my my shocks/breaks/rotors for a very cheap price Ali is a honest and loyal mechanic you won’t find a mechanic like Ali he tells you if anything has gone bad or needs repair. Any car trouble definitely go here.”
“It was ok the car is nice, I did notice it has a lot of scratches and alot a paint that was chipped on the car that was not noted in the description, also when I put the seats down it was extremely dirty underneath the detailing was horrible”
“My motor blew on my car. I was hard up for money to get a new motor. I talked to the owner and he was extremely understanding and helpful to get my problems resolved. They had resources to help me get where i needed to be. They are great people who care about people and are not one of those shops that only care about their bottom line. Thank you guys for all your support and help. I'll be coming to you all the time and send anyone I can to you.”
“Bought a used car here and the owner took care of everything. I didn't need to go to the dmv. Then when my car had a tire pressure sensor fault, he paid for it to be fixed. I bought my first used car from him many years ago and it was such a good car lasted long. I highly recommend getting a car from him.”
9AM - 6PM
10589 Main St, Clarence
Used Cars
10AM - 6PM
1400 Bailey Ave, Buffalo
Used Cars
“M daughter and I by a stroke of luck found eautodiscount my daughter purchased a car and has been very pleased with the purchase and the service ?
I am now going to purchase one myself after seeing how well she was treated
Very reasonable pricing and great service
And a lot of fun to deal with
I'll give them 10 stars”
“Went above and beyond expectations...had a rental and the wiper stopped and he helped me fix that before I purchased a car from him that is awesome customer service two big thumbs up”
“I had to have a flex pipe replacement. T should me the problem gave me a good price to fix it. After the repair, he should me the finish job. Great work. I recommend them for car repairs.”
9AM - 5:30PM
3080 Main St, Buffalo
Used Cars
“I don't usually buy things online sight unseen. I took a chance and it paid off. I live in NC and I didn't look forward to the long drive to Buffalo. So after looking at the photos and talking to them I felt comfortable to buy it. Everything was great they even helped setup the transport and delivery. Looking forward to many years of driving.”
“I went to help my son-in-law pay for a vehicle. They seemed like they knew what they were doing. They have a lot of projects going on and there is stuff everywhere. Very greasy place. I hope they gave him a great vehicle.”
“I have been going to Basil, this location specifically, for over 15 years and getting my cars serviced there for more than half of that time. Ryan, the service manager, is always amazing to work with! I have tried other Basil locations and other dealerships in the past, but had terrible experiences. Never had a bad experience with service here!”
9:30AM - 3PM
125 South Ave Suite B, West Seneca
Used Cars
“I cant say enough good things! It was time for a new car, mine had decided it lived long enough and wasn't worth repairing. I had a pit in my stomach knowing Id have to go through the joys of dealing with slimy strong arm car salesmen. All the games power struggles and irritation that come along with it. I visited a few different shops left unhappy and needing a shower as I felt dirty just from the conversation and needing some nerve pills by the oppressively high pressure sales pitch.
I saw an ad for the car/model I wanted online. I never heard of Smiling Teds and yes it was a bit out of the way for me but the advertised price was great. I took a chance and so glad I did! Ted was so nice positive and honest. He introduced me to his mom told me it was a small family run business that's been in the same location for decades, passed on from his father. Everyone was genuinely relaxed nice and caring. He let me test drive the car alone, not the high pressure uncomfortable ride with the sales man. I brought it back, ran like a dream. The price was already so good no need to haggle, under KBB by a fair amount and the lowest in the area with low miles. He recommended a local lender (he was non affiliated, no kickbacks etc) just said customers told me they have good rates and are easy to work with.
I was approved, but it was late on a Friday and the credit union said the money transfer was sent but wouldn't hit until Monday. Knowing my current car was dead and I am a care taker for my elderly mother. He let me take the car, he didn't have to and I wasn't expecting him to but he did. This was a great favor and tremendous help.
I cant recommend him enough. Its a positive no pressure caring environment. He's not the biggest dealership in town and that's a PLUS as he only buys the best of the best to put on the lot and goes through them with a fine tooth comb. Its not a quantity game with them. You aren't just a number as a smaller dealership every sale counts and customer satisfaction is paramount . The entire staff goes above and beyond. My mother and I are still enjoying our 2017 impala years later. He was so helpful, I had to come back and give him him a bottle of vodka and a restaurant gift card for his integrity honesty accommodation and great price/experience. Ever heard of a car buyer being treated so well and given such a great deal, they felt compelled to come back and give the salesman/owner a gift in thanks? Neither have I but I was compelled to! Top notch in every aspect! Thank you.”
“I love bringing my car here for its annual inspection! The service is always top-notch, and the staff are incredibly friendly and helpful. It's such a relief knowing that my vehicle is in good hands and that I can trust the expertise of the team here. I wouldn't consider going anywhere else for my car maintenance needs!”
“The sales representatives were exceptionally courteous and helpful throughout the process of trading in my vehicle and purchasing the new one. I would be happy to do more business with them in the future.”
“I am really pleased with the care and assistance I have received, as well as the quality of the vehicles. I've been a customer for over 5 years and have purchased cars for myself and my family. This shop is fantastic, and I highly suggest it.”
9:30AM - 5PM
5822 Transit Rd, Depew
Used Cars
“Mike is the best, I purchased a jeep from their facility and I couldn't be happier Mike made all the repairs that needed to be done before I took ownership of the Jeep Grand Cherokee. Had a great experience the whole process. Thanks”
“George was great to work with, he went above and beyond. Loved the no pressure and honest sales approach. I highly recommend, he made the buying process easy. Couldn't be happier with the car I purchased.”
“Had a very good experience here! Saw a listing for a Ford Fusion and went in to check it out. Joe was very friendly and helpful through the whole process. I would definitely recommend working with him”
“Just purchased a car from Colby Auto. Scott worked with me to get this done, including a complicated finance arrangement. He showed great patience and diligence. He has been honest with me on all phases of this sale. Happy with my new car, happy with Colby Auto. Will recommend to all my friends and family. Small auto sales business run professionally and honestly.”
“The I’m pretty sure owner Scott seen me and my girlfriend struggling to get her car door unlocked since she locked her keys in there Scott pulled up to the gas station for gas seen us struggling and took the time out of his night to go back to the shop grab tools and spend a good at lest 20-30 mins trying to help us get in the car in the cold while he was just in shorts and a hoodie and he did it never asked for anything in return had some nice conversation and all in all would say Scott is a very nice and kind person and I’m sure it reflects his work! Very pleased”
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“Need a car with no pressure to buy, this is the place to go! Rodney, Anthony and the entire team were amazing! Went in last night with the intention of getting ideas about the type of car I'd like. Rodney was patient with me as he listened to what I'd like in a vehicle and the type. He listened as I said the amount that I could afford monthly. With that in mind, he found a vehicle to price off of as I didn't want to test drive or look at a vehicle until I found out if could get financing. Even with my below 500 score, they were able to get me into a vehicle within my range of affordability. Rodney and Anthony stayed well past closing to assist me while easing my fears at the same time. I got a car that I'm comfortable in while giving me the safety features I needed.”