The Home Depot at Bulova in Queens serves the East Elmhurst community, offering a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies for all home improvement and gardening needs. It is described as a great place with a great selection most of the time, where whatever is wanted can be found. The store is organized and its hours are convenient. Customer service experiences vary. Many staff members are noted as super excellent, friendly, helpful, knowledgeable, cool, professional, patient, and ready to provide expert advice. They take great care of customers, personally answer questions, and assist in finding items quickly. However, service is also described as hit or miss, with some employees providing trash customer service. Specific negative encounters mention a service desk employee who was rude, condescending, and seemed inconvenienced, contrasting sharply with other great interactions. For the best help, it is suggested to ask associates what department they specialize in. The store is generally not packed, making for a comfortable shopping experience. While some past customers have expressed discomfort due to people hanging out outside, the location remains a favorite Home Depot in the area for many, providing everything needed for house projects and construction under one roof.
Amazing place this is like my house, every body help you to have what you are looking for I love this store . They are trustable people they are hard workers!!! Sherwood is amazing person he always help everyone.
August 2024
They wanted to refuse to change a tool after 1 week because it had been used, but it was defective
July 2024
The paint department has a very chill atmosphere. Everybody in that department is very friendly and knowledgeable
