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“Eves was great!!! He was very patient and attentive. I consider him a great representative and is considered the best at what he does. He helped me with choosing a good blender and refrigerator I purchased. I gave him a five star because of his patience.”
“Brian at PC Richards was very helpful and knowledgeable. He helped me figure out quickly and at the right price the compact refrigerator that was just right for my small kitchen.”
“Raza have been helping me for 15 years w/ exceptional service. He is my go to sales person when I need any appliance need.
I have his personal cell phone saved . I call him any time of the day and he is there to help !”
“Their commitment to excellence is seen in every aspect of the store’s daily operations. They consistently lead by example, maintaining a positive attitude.
This manager excels at communication, problem-solving, and she definitely helped me with what I wanted , excellent customer service from the manager Q Thank you!”
“Winston and his manager Nick offered us great customer service. Very knowledgeable of the appliances. Easy to work with. Greatly appreciated you having employees like them at P.C. Richard and Son”
“I made a purchase from Frank he was really helpful totally understand what I was looking for went above and beyond to help me very friendly and knowledgeable about there products and services also the delivery guys was amazing they all went above and beyond”
“Chris is an excellent sales man, approved me for the card and now I’m getting my 77inch Samsung OLED, Ramon was also great at the end. Excellent and Gracious service!!! Great people!!!”
“I had an outstanding experience with the sales representative Mario. He was incredibly professional, knowledgeable, and patient throughout the entire process. He took the time to understand my needs, explained all the options clearly, and made sure I felt comfortable with every step. His friendly attitude and honest guidance made the experience smooth and stress-free. I truly appreciate his dedication to excellent customer service, and I highly recommend him to anyone looking for a reliable and trustworthy sales gentleman at P.C. Richards & Son
Mario you are the best, thank you!!!”
“Went in to purchase an OTR microwave. Shahid helped me and was very informative by providing me comparison prices and features. I look forward to working with him next time when I need to replace something else.”
“I ordered an over the range microwave online and picked it up in the store. The employees were courteous and efficient. It was brought up in a few minutes and placed in the back of my car. Best place to get any new appliances by far.”
“The representative that helped me was Mizan he was very nice. He helped me so much gave me all the time and appreciate him so much. He explained all the tv features and what are some stuff good at. I would review him 5 out of 5.”
“Helpful and knowledgable staff. Bryan was very helpful. He went beyond to make my shopping experience for a new TV easy.
When in doubt he reassured me by recommending the best TV. Thanks to Bryan I left out of P.C. Richard’s Broadway location a satisfied customer!!
Spencer also assisted making great teamwork. Spencer helped me choose the right sound system for my entertainment purposes.”
“I made a recent purchase with Sydney. I appreciate her help and knowledge. That a week later with her assistance, I returned and made another one. Thank you for the amazing customer service.”
“Luis was great. He was very helpful in finding what I needed and offering alternatives. I ended up buying a bunch of electronics. Thanks, Luis and Dexter for finalizing my Christmas shopping.”
“Well, i'm saying I loved it, but I haven't received my order yet. However their customer service is the best. Especially if you get to speak with Glenda! She asked me my problem and she answered me back the next day as soon as she found out and not only that, but she found a resolution for my problem too.”
10AM - 7PM
1 Remsen Pl #107, Ridgefield
Appliances
“Highly recommended!
Perfect for massage chairs and housewarming gifts. Always friendly, great prices, and excellent delivery service. Definitely a place I want to visit again. Thank you!”
“Dalton was the gentleman that helped me at bay plaza. He was professional, respectful to my needs and very friendly, I purchased all new kitchen appliances which were delivered at the exact window I was given . We were extremely happy with his professionalism that we returned and purchased a washer and dryer. Highly recommend. See Dalton for great service.”
“Yarga helped me select a Stearns & Foster mattress for my new home, gave advice on measurements and arranged delivery on time. He made the entire process a breeze. Thank you.”
11AM - 7PM
640 5th Ave, New York
Appliances
“Sokhna did an amazing job attending to my Dyson hair care needs! She answered all of my questions and spent time teaching me how to use the Dyson air wrap. Sokhna went above and beyond from a Customer Service perspective and attended to me with care and love!”
“I just have to say how much I appreciate this business, the quality of the products sold and especially the knowledge and service provided by Steve and Charlie (and Frank for installations). I have been a customer for many years, repairs and purchases (air conditioners, vacuum cleaners, furniture cleaning) and even though I left the neighborhood a long time ago, I always return because I know I will receive the careful attention needed to help make an informed decision about a purchase. Thank you for your expertise and years of service.”
“I was in need of two 18,000btu AC units for my 2 family home. I went local not wanting to do a DIYS and needed it professional and fast. Len-Harris did not disappoint, the knowledgeable salesman Jonathan knew all the specs and pointed me to great units. The crew that replaced the sleeve were clean professional and knew exactly what to do. The two units installed in 1.5 hours and work great. I did receive better pricing compared to the box stores plus the old units and cases were taken away. They were even installed day after the purchase!”
“Great place to get a variety of things - from toaster to tv. Worked with victor and super nice, easy to work with and attentive. I appreciate their sponsorship on espn NY and try to only shop here when I can. Thx”
“Josh in blinds was extremely helpful and knowledgeable....he is an asset to your company.....give him a raise ... Sharon at cashier was cheerful and helpful... another raise....Ha Ha Your have good and caring employees!!!!”
11AM - 6:30PM
525 Park Ave, Brooklyn
Appliances
““I placed my order and it was delivered and installed the very next day! Fantastic service, and the delivery tracking system kept me updated on exactly when my order would arrive…””
“I never even knew there was a show room for Ferguson and when I walked in, it nearly made me giddy to see so many products up close and personal so I could order with confidence.
But the real treat was our salesperson Janam Patel. So knowledgeable, so kind - and possessing a keen eye. Janam really took care of us. He would call with updates and involved in our every need. It was an exceptional experience.
I highly recommend the showroom and in particular I recommend Janam. If you need something, just go in, ask for him and your shopping life will be infinitely easier”
“I have always bought from the store, they are very friendly. There I bought a pair of QSC brand speakers, I have been using them for 10 years and they have turned out well. I invite you, do not hesitate to come there, Mr. Jose will assist you, att Roberto Antonio”
7:30AM - 5:30PM
3073 Westchester Ave, Bronx
Appliances
“This place is the best! Knowledgeable, friendly and patient! They are well stocked for a mom and pop shop. Been here since I was a kid. I came at closing like Banana head bad customer but they stayed open and helped me till I have every nut and bolt for an emergency job!”
10AM - 8:45PM
400 E Gun Hill Rd, Bronx
Appliances
“#1 gold spot in the Bronx. Gunhill road and Webster ave. Best price available from any other spot. Ask for Asme or Bibi. Reference if asked, Indio. Bless of wishes to all”
“Great homegoods store. They've got a wide variety of stuff for such a small layout. The prices seemed reasonable too, by NY standards. Great customer service from the guy at the front. I showed him a picture of the item from the website and he found it somewhere in the back.”
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“Honestly, the tool rental dept made a big mistake that made my very time-sensitive, big project near impossible, but I got ahold of manager Nicole, who was able to coordinate with another store to solve my issue, basically saving my life. Anyone anywhere can mess up, but how you see about fixing it is the real test of service and character. Nicole rocked.”