“This was my second time storing my stuff with extra space and I have no complaints. I leave my stuff in for at least 3 months at a time because I am a college student, but the pricing and staff make things a lot easier!”
“Setting up the move was easy and Brenda was very pleasant. Our move was scheduled for a Sunday at 9:00. The moving team was 1/2 hour late to arrive and when I called to check on their status no one answered the phone. The delivery when fine but the crew mistakenly left my parent’s bed frame in the truck. Again, we called the office to check on the missing frame, again there was no one at the office to respond. They ended up finding the rails and bringing them back the next day. However, my elderly parents had to sleep on the couch the first night in their new apartment. I suggest that if they are going to do business on the weekends, they need to monitor their phone for customer issues.”
“I needed a storage unit to place some belongings for a month, and so I gave USA self storage a try. Jeanine worked with me, and the whole process was smooth, easy, and very convenient. Thank you so much for a wonderful service, and I would definitely come back here if I’m in need for a storage unit again!”
“Great experience! Our company Dropoff uses The Storage Mall for storage space. Our business depends on their services and the customer service has been excellent and responsive. We feel our product is kept safe and secure.”
“Competent and efficient customer service made it easy to reserve a storage site to keep my convertible out of the snow during the winter months. It’s a pleasure to do business with B&C.”
“Had to move my 88-year-old mother-in-law out her apartment as she is in Rehab and won't be able to return to her apartment. needed a clean, secure and large enough unit near her apartment to enable move with many trips.B and C storage had two facilities in Dewitt nearby and the one on Manlius Center Road had a 10 x 10 unit available. I rented online and also purchased insurance. Sharon from the office called me with temporary code for storage access as the unit i rented is inside. Once I got there and checked the unit it was nice to see it was sealed with a seal and that they have a welcome bag with a free disc lock with instructions on how to lock unit. The storage facility is clean and well maintained. they also have a 2 wheel and four-wheel dolly in the hall for your use along with a door stop to hold open outside door so you can easily access and move in and out. So far all has gone well.I have completely filled the unit and their unit calculator tool is a great help in figuring out sizing.”
“Travis delivered 2 PODS to my new residence in Utica, NY. He is outstanding in every way! He really made a stressful situation into a positive memory. He is so nice, highly skilled and very professional!”
“Anna and Cheryl were super helpful and everything went very smooth and easy,got a great deal and they were a pleasure to deal with,I will be sending anyone I know who is in need of any of your services and highly recommend you”