Banks in Elmhurst, NY

“This review is to commend the matchless professionalism that Customer Service Supervisor Jacqueline Morrison had demonstrated when she had resolved a difficult problem regarding a safety deposit box on 1/20/24 that had involved Ridgewood Savings Bank branch located on 74-25 Grand Avenue in Elmhurst New York. Despite the initial difficulties in resolving this problem due to a miscommunication by me, she, however, remained calm and eventually researched further on whom had rented this said box. Once she had ascertained that I and my brother, George, had rented this box, she then permitted me to open this box so I could remove the contents and therefore finally close out this box. After I had turned in the safety deposit key to her and Ms. Morrison had given me a receipt pertaining to my brother's lost key, Ms. Morrison ended a four-year long legal problem involving my mother's estate. It is because of this legal closure that I can finally rest regarding my mother's estate and get on with the rest of my life... Once again, I thank Customer Service Supervisor Jacqueline Morrison for the service she had rendered unto me, and I would recommend her to anyone needing banking services pertaining to Ridgewood Savings Bank. --Ronald G. Mazzella”

“I personally don’t have an account with them, however I was asked by someone who does to process a transaction there. I was skeptical about going especially knowing the area is hard to find parking. Much to my surprise, it was a very pleasant experience from the moment I walked in the door. The lady who attended me was very friendly, professional, and extremely helpful. Unfortunately didn’t catch her name but am completely pleased with the experience.”

“I visited this branch 2 weeks ago to open an account. Very courteous and professional attention from the staff, especially Dhanrajie Tickaram.
I was very impressed.

Looking at some of the reviews posted, I can't help wondering if those unfortunate customers were in a bad dream... I'm truly perplexed!

If my own experience is anything to go by, I would recommend this branch to anyone seeking professional banking services with a touch of friendliness.”

“ive been with citibank 3.5 decades now, it saddened me reading the not so good reviews about this place. I felt sorry for those depositors who claimed about waiting for a long time in line, and for me it's same experience in any other banks.I find banking now easy, you can do a lot of transactions through your mobile phone at home, and if you need to talk with a specific representative, all you need is to make an appointment, quick and easy you're out of the bank. Thank you Yelitza in particular for the help and answered inquiries every time i showed up do some transactions. Also last year , i accidentally left my card and you stayed for me to pick it up because i'm flying the fallowing day. I appreciate it so much. Thank you again.”

“I was helped by Catherine for international wire transfer. Even though the transfer eas failed because of lack of information from my side but Catherine was patiently tried to help me out.”