Citibank let a known unauthorized transaction on my account slide leaving me a disabled individual along with my young children stranded at 11 pm at night!!! I am beyond dissatisfied with this institution and their lack of concerns for their customers!! No respect for the individual they service. So disgusting!
They never pick up their phone, always transfer to automatic customers service. Also their notary public never seems be working. Everytime I went, the front desk will say come tmr, come next day, she's not here today.