Banks in Elmhurst, NY

“I have banked with Su for many years at this branch. She is very dedicated, professional, and objective oriented. She always tries her best to help. I really appreciate her effort. With this platform, I am really hoping for her contribution to the branch can be properly recognized.”

“I stopped by the branch and had the pleasure of working with Dasia. She took the time to explain everything clearly and made what could have been a stressful banking task feel easy and straightforward. Customer service like hers is hard to find these days. Thank you, Dasia, for making it such a positive experience!”

“Wendy Hsu went above and beyond to help me with my issue. She did not have to call back to confirm because I had already received an email but she did anyways. Never had an issue with anyone at this branch!”

“I am compelled to write this correspondence to convey my profound satisfaction with an outstanding service experience I had at your branch today. Having previously navigated some complexities with my account at this specific location, I must admit my expectations for a straightforward resolution were tempered. However, the assistance I received today was a truly refreshing and highly positive departure from those past experiences.

This exceptional turnaround was entirely attributable to the exemplary support provided by Ms. Erika Sanango. From the moment our interaction began, Ms. Sanango exhibited a rare combination of genuine empathy, profound expertise, and an unwavering commitment to client satisfaction. She not only adeptly and efficiently navigated the intricacies of my account issues but also took the time to articulate each step of the resolution process with remarkable clarity. Her methodical approach and crystal-clear explanations instilled a sense of confidence and transformed what could have been a protracted and frustrating ordeal into a smooth and expeditious transaction.

Her dedication to superior customer service didn't just resolve my problem; it fundamentally elevated the entire banking experience, converting a potentially stressful encounter into a remarkably pleasant and productive engagement.

I wholeheartedly endorse this branch and, most emphatically, Ms. Sanango, to any client seeking not just efficient service but also genuinely courteous and exceptionally knowledgeable banking assistance. Her specialized proficiency, particularly when addressing more intricate account inquiries, positions her as an invaluable asset to your institution.

My sincere gratitude extends to your institution for fostering an environment where such high-caliber service can flourish. The positive impression left by today's interaction, largely thanks to Ms. Sanango, has significantly reinforced my confidence in your bank.”

“Thru the years, I've asked few loans to this bank at this location, although I don't even have a bank account with them, they approved them. They stay true to the interest I was going to pay. This year I finished paying my debt and I know that I can count on this bank if I need it in the future.This is truly the Bank of the little people. I would highly recommend to anyone.”

“I haven’t stepped into this Citibank on the corner of 55th Ave in a while, but it used to be my go-to stop whenever I was headed toward the mall. It’s a classic, no-frills branch that sits right in that busy stretch of Elmhurst.

I remember the lobby being surprisingly spacious, which was a relief given how hectic Queens Blvd gets outside. The ATM vestibule was always reliable for a quick withdrawal before hitting the food court across the street. It’s one of those dependable neighborhood fixtures, nothing flashy, but it always got the job done when I needed a teller.”

“I am surprised that I didn't get any bad experience like others mentioned here from this branch. I was skeptical about coming here at first. But I have no choice since this is the closest one.

I came here mainly to close my accounts, and I didn't have to wait at all. I was handled properly by one of their staff members. I asked some of the questions that the stuff didn't have the answers to, but they went ahead and found out the answers for me and responded to me with all the answers in an email. I mean, this is a very professional service. I'm happy with their service in general.

Overall, I believe their service quality is no longer like what it was the 2 yrs ago. At least, that's how i feel from my experience. I would be happy to go back there if needed.”

“Thanks to the exceptional service I received from Mr. Franky
Widagdo (Assistant Store Manager), I feel confident managing my new credit card and starting my credit-building journey on the right foot. I highly recommend this TD Bank branch for anyone looking to get their first credit card and needing a clear, supportive explanation. The commitment to customer satisfaction truly stands out!”