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“I never seen post office workers like that very nice something wrong with my package but she try to help me and she said leave my information and she's call me”
“I have nothing but good things to say about this place. I ought to know because I’ve been coming here for 37 years. The lady that was a bad clerk years ago is no longer there because her husband left her and went back to Korea by himself and then she retired. The staff now is very nice and accommodating. I’ve seen many employees even retire at this place through the years , that’s how long I’ve been coming here.I have nothing but good things to say.it’s also a safe place to get my eBay packages delivered. Too many porch pirates ( thieves) in the building I currently reside in .”
“I travel 30 minutes every week to this post office. I prefer going to this one because you will be in and out. The 2 women that work there are wonderful. It’s worth the drive.”
“Will and Keisha are the best Postal workers in the Post Office system. I have dealt with many post offices between Brooklyn and the Bronx and they both are the nicest and most professional of all the employees I've dealt with. The Post office should have them give classes on courtesy and professionalism. Thank you for your great service.”
“When I just visited the employee was super nice and helpful. It's a post office and ppl are impatient I guess when its busy but they are just doing their job the best they can.”
“I visited the post office to retake a photo for my passport renewal. I left a review on usps but I also wanted to leave a review here. Ms. S Patel was the woman that helped me with everything! She literally did not wait for me to ask her for help she took the initiative and handled everything for me very efficiently. If I ever need any assistance with my passport I would definitely come back to this location ! She made my experience wonderful. My appointment was at 1:15 I arrived at 12:55 and was done by 1:10!!!! Thank you Ms SPatel !”
“Paula is the absolute BEST. Super helpful super nice best post office worker I’ve ever encountered. She also gives cookies to the dogs. I am one of the dogs. I got a cookie.”
“Compare to other USPS locations, this is my go-to location right now. It is true that they could be more friendly, but they are already much better than the ones in the nearby area.”
“Ms. Nelson I believe? Or whoever was working clerk 15 on Friday around 2pm was so kind and helpful! I was nervous because it was my first time delivering something but she made the process of shipping my package clear and quick. She was so beautiful too I loved her hair!”
10AM - 5:30PM
1 Whitehall St FRNT 2, New York
Post Offices
“The lady at the front office was very nice and help us to get the stamps we wanted.
She even told us to try a another USPS near to find the one she hadn't”
“Went around 2pm on a weekday for a money order. The line was pretty long and they only had 2 windows open. The man at the window was very helpful and descriptive on how to fill out the money order once received. Wait was ~20 mins for a 2 min interaction! Shame they don't open more windows to help service move faster.”
“My staff, friends and I have been to this place many times and that the last time went there was to buy stamps and put in on the envelopes and mail it out. The people that worked there are nice friendly and kind.”
“Always has a very good selection of stamps compared to other post offices and you can't necessarily count on that in New York City. The clerks are also very helpful with whatever you need to do.”
“Arlene is the most efficient of all and she s a sweetheart too. She takes pride in her job, does it very well because she puts her heart into it. I had lots of parcels to send and she was very patient and attentive. She did make up 100 times for the frustration we can get sometimes. I wish all the usps employees were like her!”
9AM - 1PM 2 - 4PM
6406 Bergenline Ave Ste A, West New York
Post Offices
“The lady who works at the front desk, she’s the most efficient person I’ve ever seen, she helped me and literally teaching me how to fill papers patiently, also giving me critical tips to take care of. I can’t thank her enough ! masa alkhair !”
“Yarmel delivered top-tier service—professional, attentive, and truly exceptional. The experience at this post office was nothing short of impressive: fast, efficient, and handled with care. It’s rare to see this level of excellence, but Yarmel made it feel effortless. You are appreciated!”
“I had a very good experience at this post office! I was mailing something, and I never mail anything so I was a bit lost. The staff explained all the options available to meet my needs, making the process easy and smooth. I was initially skeptical due to the office's bad reviews, but I decided to go anyway, and my experience did not reflect those at all. The people working there were super nice and helpful. I wanted to share my positive experience to because the people working there were truly nice and helpful.”
“They’re direct but get the job done. NOTE: it’s posted that they open at 10am but they merely take that as a suggestion. They open the doors between 1015 and 1030.”
“I have a PO Box at this location, and was expecting a package. However, the tracking info was giving me a different PO location.
I went to the window and had the pleasure of speaking to Mr. Javier Velazquez. Mr. Velazquez listened and explain to me in detail the process, why I was receiving a different PO location. He checked my info and retrieved my package. I left the PO with my package (I thought it lost).
Mr. Velazquez wasn't nasty and didn't have an attitude. He was very helpful and informative.
Thank you for good customer service Mr. Javier Velazquez.”
“Like others have said, friendliest service I have received in NYC! My clerk was #10 according to my receipt. Before being served she served an incredibly rude lady who made several rudimentary mistakes with her mail and she remained kind and patient (though if it were me I would have allowed her to make the mistakes and receive the package she was sending back at her house…)”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
9AM - 1PM 2 - 4PM
6010 Park Ave, West New York
Post Offices
“Super friendly. Had no issues with availability of the office per the schedule. Nice to have a small local office that cares. The postal worker even helped make sure I had all my passport forms correct so I could get the fastest turn around of service.”
“I had to get a new passport and I arrived late and unprepared. The employee at the passport window, Henry Sanchez, was polite, professional, and patient. I had a pleasant experience.”
“Went for my passport and the lovely lady at the counter assisted me in every possible best way. Made everything a breeze, answered my questions to the best of her knowledge, and provided the best service possible. They are genuinely awesome people and went above and beyond. I truly thank you with all my heart!!!”
“i hate usps but this is literally the only post office i trust. everyone is helpful and this specific usps is more organized than any other one i’ve been to. also went to renew my passport a few months ago and they were able to help me even when i forgot to make an appointment beforehand.”
“Most of the employees here are excellent. Most of the time few customers are in this post office and they behave properly. The location is nice and tidy.
These things CAN NOT BE SAID OF 11385, that post office is worse than a zoo.”
“After having spent 25 minutes on a seemingly endless Post Office line on Flatlands Avenue in Brooklyn last week, this branch was a joyous discovery. Easy parking. One person in front of me, waiting for either of two tellers. Prompt, professional, courteous service. How rare.”
“I went for my passport appointment yesterday and Stewart was terrific. He explained everything very clearly and in a helpful way. He took a great photo of me even though I am not photogenic at all. The other staff seemed pleasant and the office is very clean and roomy. They have a great selection of cards and little gift-related accessories in case you need them. 5 star experience!”
“I had such a lovely experience this morning with the red haired woman who was working today (I unfortunately did not get her name) and it left a good impression on me! She was very patient and accommodating, and never made me feel bad if I missed something on the customs form I filled out. Sometimes going to the post office can be anxiety inducing, but she was very sweet! I've also had a good experience with the young man who works there as well. I'd say sometimes if you go in with a good and gentle disposition, you'll usually get a normal experience. They work hard and sometimes it's just one person attending so I understand when things are less than ideal. But things go so smoothly when they also treat you with kindness and respect, so kudos to this location and their staff!”
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“I see so many negative reviews , but honestly my experience here is Excellent, Octavia is friendly , polite, and very fast! Couple weeks ago I had multiple packages and she made sure I was in and out the door within minutes. 5 star for me”