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“Ulyana at Von Maur is an excellent associate and extremely helpful helping me find a few suits. The pants, jackets, and shirts she helped pick out are amazing in look and quality. Very kind, professional, and helpful.”
9:30AM - 9:30PM
1032 Ridge Rd, Webster
Department Stores
“I want to take a moment to recognize Phillip for his outstanding work. Every time I’ve interacted with him, he has shown excellent customer service and a genuine commitment to making sure customers are happy. Phillip goes above and beyond to help, always attentive, professional, and willing to assist in any way possible.
What really stands out is his ability to handle multiple tasks around the store while still keeping a positive and approachable attitude. He’s clearly dedicated to both his role and the customers he serves.
If you’re looking for someone who will make your shopping experience easier and more enjoyable, Phillip is the person to see!”
“I originally went to Greece to pick up a mini bike from an online purchase, but unfortunately it looked to have been returned previously. Instead, I drove out to Macedon to get one new in the box. The manager, Heather, was very helpful and friendly, and she assisted with the price due to some minor damage from transit. Thanks very much for your professionalism and quickly helping to make it a very smooth transaction.”
9:30AM - 9:30PM
20 Square Dr, Victor
Department Stores
“I had an excellent experience at TJ Maxx thanks to a manager named Cindy. I came in to return a damaged item—a set of spice jars where the base holder was broken. Unfortunately, there were no identical sets available to exchange it for, only similar ones with slight differences like lid color.
Even though she didn’t have to, Cindy went above and beyond to help me. She took the time at the counter to open up another box and carefully replace just the broken base piece for me. I know that’s not an easy or typical thing to do, and I truly appreciated the effort she put in just to make things right.
I walked in disappointed, but thanks to Cindy, I left extremely happy. It’s rare to see that level of customer service and willingness to go the extra mile. I’ll definitely be coming back, knowing that if anything ever goes wrong, Cindy will be there to take care of it.”
9:30AM - 9:30PM
913 Holt Rd Ste 160, Webster
Department Stores
“Freaking LOVE this store, I'm a man and I don't mind walking around this place with my wife.
They've literally got almost anything and everything you need to for your home.
Great store, friendly, helpful staff...never had a bad experience here”
“We recently purchased a suit for my husband at Macy's. The total experience was first rate thanks to our top-notch salesperson, Judy! She took a look at my husband and selected exactly what he was looking for and it was perfect in color and fit! I hope that this wonderful lady gets the pat on the back that she deserves! Thanks Judy! From Brian and Karen”
9:30AM - 9:30PM
3349 Monroe Ave, Rochester
Department Stores
“TJ Maxx carries a line of products appealing to a wide variety of shoppers. From quality clothing, jewelry, and fragrances to affordable treats, there is something for you at TJ Maxx. Customers are entreated to great personal care at the hand of attendants, and you can be sure to leave with exceeded expectations. TJ Maxx is a great go-to when stocking up on birthday baskets and other gifts. Come here for a specially curated experience, no matter the occasion!”
9:30AM - 9:30PM
3340 Monroe Ave, Pittsford
Department Stores
“Just had amazing customer service at Homesense. The cashier was very nice....but even better, as I was leaving the store, I realized I had lost my keys. A young man employee went all around the store with me helping to look for them. Thankfully, someone turned them in! The young man was very helpful, even after my keys were found. He helped me to take my purchases to my car. I'm thankful for everyone's kindness.”
“I always enjoy shopping at the Victor Kohl's. My return visit was to purchase a garden sign I had seen on my previous visit. The sign was still available and it was on sale and I was able to purchase it using my $10 bonus. I was a "very happy camper"!”
9:30AM - 9:30PM
2255 East Ridge Road, Irondequoit
Department Stores
“This store is small compared to others, but despite this you can easily find a lot of interesting and useful things here. I also like the staff in this store, who will always help and advise in any matter regarding the product?”
9:30AM - 9:30PM
431 Commerce Dr, Victor
Department Stores
“What a great store to shop in. They have so much inventory and just about anything you might want for decorating your home, or clothes that you might like. They have a little of everything from clothes to housewares and bedding, Shoes, purses and more.”
9:30AM - 9:30PM
3340 Monroe Ave, Pittsford
Department Stores
“I have never been to this Marshalls before but I had an amazing experience with Jasleen. She was extremely accommodating and helped me pick out items while listening to all of my concerns. Some of the best service I have ever received, completely recommend shopping here.”
“This Target location seems to have gotten a bad rap - especially by my own mother. My husband, daughter and I were in the area visiting my mother recently and stuck at the worst Holiday Inn on earth right next door, we popped in to grab some items we needed. I found this Target was just fine - a typical Target store and typical staff. I honestly have no complaints about this location at all.”
“Here’s the thing with Burlington. It is a hit or miss and you have to really search for the things that you want. I will go in the beginning of the week because there’s less people there but if you wait until the weekend of course like it’s a rush and you’ll probably miss out on the things that you want. but they have a great variety of household items, clothing, soap, anything you could think of you just have to take your time and look and be patient and like I said, go in the beginning of the week Monday Tuesday Wednesday maybe even Sunday”
“Really impressed with how organized this store is! Great selection of clothes for the whole family and some amazing deals. The staff was very helpful, and there’s plenty of parking available. Highly recommend for a stress-free shopping trip.”
9AM - 9PM
925 Holt Rd, Webster
Department Stores
“I truly want to thank Kohl's in Webster, specifically Joelle, the store manager, for being absolutely AMAZING in helping to correct a situation regarding an online order for a Lionel train, which arrived defective (defective due to poor quality by Lionel, not any fault of Kohl's). Joelle was able to help me so that we did not have to go through the extremely long warranty turn around time of Lionel.
If you are looking to shop at a retail store where the store manager GENUINELY CARES about customer service, I highly recommend the Kohl's store in Webster, NY. Joelle is truly fantastic!!!”
“April, 2024: I went there to find bird ? food & bedding ?. I found both & more! It's big & varied & has a big food selection. I want to go back, but there are so many stores to shop @!”
“De’Dra was her name I think . New and so nice im so sorry u had to experience the rude ness off my family member can the manager please tell her I’m so sorry”
“I had Tekla and she did amazing with my hair. We got rid of my box dye. Went back to my natural color and crimped some waves to my hair. It turned out amazing!!!! I will definitely be visiting her again soon.”
“When i have gone here the store is always under some sort of construction or repair. Too bad I dont go here anymore unless they are the only store with what i need on doordash. I dont give my money to businesses like this.”
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“Shopping at this Target is always a pleasant experience. The store is consistently clean and well-organized, including the clothing section, which makes browsing easy and enjoyable. The overall atmosphere is welcoming, and the staff are friendly and helpful—especially those handling the drive-up service.
Speaking of drive-up, it’s one of the standout features at this location. It’s reliable, convenient, and available right up until closing, which is a huge plus compared to other locations that tend to shut it down earlier.
I also want to give a special shoutout to Denetta—she is incredibly pleasant and truly goes above and beyond. Even though the drive-up interaction is short, she always makes our day. She greets us with a genuine smile and brings such an upbeat, positive energy that it can turn around even the longest, most exhausting day. It really makes a difference.
The only area that could use a little improvement is staff awareness of current promotions. There have been times when employees needed to double-check prices instead of being familiar with what’s marked on the shelves. A bit more training in that area would make the experience even smoother.
That said, my visits here have consistently been positive. It’s a clean, friendly, and convenient place to shop, and I definitely appreciate the effort the team puts in.”