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“I had a wonderful experience at the Macy’s cosmetics counter. Twanda Dixon, who assisted me was extremely pleasant, knowledgeable, and professional. She made the entire transaction easy and enjoyable, and I really appreciated how helpful and welcoming she was. Excellent customer service!”
9:30AM - 9:30PM
20 Square Drive, Victor
Department Stores
“I had an excellent experience at TJ Maxx thanks to a manager named Cindy. I came in to return a damaged item—a set of spice jars where the base holder was broken. Unfortunately, there were no identical sets available to exchange it for, only similar ones with slight differences like lid color.
Even though she didn’t have to, Cindy went above and beyond to help me. She took the time at the counter to open up another box and carefully replace just the broken base piece for me. I know that’s not an easy or typical thing to do, and I truly appreciated the effort she put in just to make things right.
I walked in disappointed, but thanks to Cindy, I left extremely happy. It’s rare to see that level of customer service and willingness to go the extra mile. I’ll definitely be coming back, knowing that if anything ever goes wrong, Cindy will be there to take care of it.”
9:30AM - 9:30PM
431 Commerce Drive, Victor
Department Stores
“What a great store to shop in. They have so much inventory and just about anything you might want for decorating your home, or clothes that you might like. They have a little of everything from clothes to housewares and bedding, Shoes, purses and more.”
“I always enjoy shopping at the Victor Kohl's. My return visit was to purchase a garden sign I had seen on my previous visit. The sign was still available and it was on sale and I was able to purchase it using my $10 bonus. I was a "very happy camper"!”
“Found a bag I needed, got to the checkout, cashier informed me of the card that would save me $30. So I went for it. With other discounts I actually got my $75 bag for $0 plus $10 off my next purchase. How happy was I 😁”
“April, 2024: I went there to find bird ? food & bedding ?. I found both & more! It's big & varied & has a big food selection. I want to go back, but there are so many stores to shop @!”
“I recently had my first hair cut and styled by Mickey. She did a great job. I explained what I wanted as far as style and she did it perfectly. Love it and will be returning to have her do my hair. I am very particular so it was a pleasure, she took her time and listened.”
“My wife and I love walking around the store and finding new things. The selection is huge and there is something for everyone. The store is not very organized and could use some work.”
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“Great company, great staff. The only department store left with the best staff and customer service. We will go every week when in town. Then when out of town will shop online. What a great history. Keep up the good work 💯
🇺🇸”