Von Maur is well-regarded for its exceptional customer service and quality merchandise. Customers frequently highlight the helpfulness and professionalism of associates like Ulyana and Susan, who go above and beyond to assist shoppers in finding the perfect items, whether it’s suits, gowns, or gifts. The store offers a unique selection of beautifully displayed products that stand out from competitors, making it a favorite among shoppers. Many reviews mention the positive experience of shopping in-store, with clean and welcoming environments, as well as the convenience of online ordering. Customers appreciate the thoughtful details, such as beautiful gift wrapping and follow-up calls regarding alterations. Overall, Von Maur is praised for its friendly staff and commitment to quality, making it a delightful shopping destination.
Great company, great staff. The only department store left with the best staff and customer service. We will go every week when in town. Then when out of town will shop online. What a great history. Keep up the good work 💯 🇺🇸
April 2026
Mark in the men’s suit department was phenomenal! He was super kind and professional and knew exactly what he was talking about! He was very helpful with all our questions! Highly recommend!
January 2026
I was running late on CHRISTMAS EVE and the metal gates were half down indicating closing. The staff was courteous, and the gift I purchased was superior quality! Thanks VM!
